Sebastian Sturm
Business Consultant and AI geek @ Macaw
Köln, Germany
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Microsoft Modern Work and Power Platform consultant for more then 10 years
Speaker at Macaw and/or Microsoft Events about Power Platform, AI Usage in Low-Code tools, Azure and Process Automation
Developer, Trainer & Business Consultant @ Macaw
Other Events as Speaker
- Innovate 2025 (Macaw)
- AI Masterclass Copilot Studio (Macaw & Microsoft)
- AI Masterclass Multi-Agent Scenarios (Macaw)
- AI for SMC customers (Microsoft)
- Azure Solution Summit (Microsoft)
- AI Roadshow (Microsoft & Macaw)
- Deep Dive in low code AI (Microsoft & Macaw)
- AI infused HR onboarding process (Microsoft)
- Digital Innovation Day (Microsoft & Macaw)
- AI Breakfast (Microsoft)
Area of Expertise
Topics
🤖 Smart Replies, Smarter Business: Use Microsoft's AI for Dynamic Customer Interaction
Sometimes you can't respond to your customers as quickly as you'd like, especially during peak times or unexpected delays.
This session introduces a powerful solution using Microsoft Power Platform and Azure Open AI to bridge that gap with smart, automated replies. You will learn how to set up a system that not only responds promptly but also adapts its tone and content based on customer queries. We'll walk you through configuring these responses with Power Apps and automating them with Power Automate, utilizing either AI Builder and Azure Open AI to craft replies that feel personal and professional.
By comparing these technologies, you'll gain insight into which tool best fits your organizational needs and how to seamlessly integrate approval workflows for maintaining high communication standards.
After this session, you will be able to:
- Quickly implement an automated reply system that keeps you connected with customers at all times.
- Customize reply mechanisms to reflect your company’s tone and customer service ethos.
- Choose between AI Builder and Azure Open AI for dynamic response creation.
- Ensure all automated communications are up to standard with integrated approval processes.
AI Prompts: The Swiss Army Knife of the Microsoft Power Platform
Unlock the true potential of AI within the Microsoft Power Platform and AI Builder! This session dives into the versatility of AI prompts, showcasing how they can transform your workflows, automate tasks, and drive innovation. From creating intelligent chatbots to automating document processing, discover how to harness the power of AI to enhance productivity and streamline operations.
Why attend?
AI is no longer a buzzword—it’s a practical tool for problem-solving across industries. But how can you make it work for you? By leveraging the adaptability of AI prompts, you can empower your solutions to tackle real-world challenges efficiently and effectively.
What will you learn?
• The role of AI prompts in the Power Platform and how they integrate with AI Builder.
• Hands-on examples of using prompts to address diverse use cases, from customer service to data analysis.
• Tips and best practices to craft and optimize prompts for maximum impact.
Takeaways for attendees:
By the end of this session, you’ll have a clear understanding of how to apply AI prompts within the Microsoft ecosystem and actionable insights to start transforming your workflows today. Whether you’re a beginner or looking to level up, this talk will equip you with practical tools to make AI your “Swiss Army knife” for innovation.
When AI Agents Collaborate – The New Era of Agentic AI
How Orchestrated AI Agents Are Transforming Processes – And What This Means for Businesses
Agentic AI is more than just a hype – it takes us a big step closer to truly autonomous, intelligent systems. In the second edition of the AI Open Kitchen, we will demonstrate how businesses can rethink workflows with orchestrated AI agents: more flexible, more intelligent, and future-ready. In just 45 minutes, you can expect:
• An inspiring introduction to multi-agent systems & agent orchestration
• A short live demo or visualization of the concept
• An open exchange with other participants who are exploring the strategic potential of end-to-end AI applications
Digital Bash On Tour x Macaw - Custom AI – Maßgeschneidert statt 08/15
AI Agents demystified: Was sie wirklich können – und wie du selbst einen baust
AI Agents gelten als nächste Evolutionsstufe intelligenter Systeme – doch was steckt wirklich hinter dem Konzept? In dieser Session erklärt Sebastian Sturm, AI & Business Application Consultant bei Macaw, die Grundlagen von AI- und Multi-Agenten-Systemen, zeigt, wie sie zusammenarbeiten, Entscheidungen treffen und sich anpassen. Anhand eines kompakten Praxisbeispiels demonstriert Sebastian, wie ein eigener Agent aufgebaut werden kann – und wo konkrete Anwendungsfelder im Unternehmenskontext liegen.
European Power Platform Conference (EPPC25) Sessionize Event
ColorCloud Hamburg 2025 Sessionize Event
Microsoft Azure Solution Summit
Intelligente Dokumenten-Verarbeitung mit Azure OpenAI und Microsoft Power Platform
Lernen Sie, wie Sie mittels Azure OpenAI und Microsoft Power Platform eine effiziente und automatisierte Dokumenten-Verarbeitung aufsetzen. Anhand des Beispiels eines internationalen Molkereibetriebs wird gezeigt, wie Laborberichte durch Power Automate und den AI Builder analysiert, durch Azure OpenAI zusammengefasst und an die richtigen Ansprechpartner*innen und Systeme weitergeleitet werden. Wir erörtern das Kundenproblem, skizzieren unsere Vorgehensweise und präsentieren die technische Lösung in einer Demo.
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