Alexia Georghiou

Humanities & Social Sciences

Business & Management

Government, Social Sector & Education

TECH LEADERSHIP STUFF: Agile Productivity & Soft skills Ethics in AI Organizational Change Management Wellbeing resilience and mental wellness

Knoxville, Tennessee, United States

Alexia Georghiou

Speaker | Author | Coach | Consultant | University Instructor

25+ years of experience teaching healthy cultural & social norms to individuals, groups, & families with well-being tools, fostering wholeness in communities. Author of Listening to Hear: The Workbook, Creativity in Writing: The Workbook, The Framework for Successful Customer Service, and AI: My Story, the Story AI Tells; Bias & Privacy. Life Betterment Through God coaching program with a specialty integrating Biblical principles. Founder Knoxville Happiness Coalition; aligned mission with World Happiness Fest to promote worldwide well-being initiatives. Skilled with a thorough understanding how management techniques impact human behavior, positively affecting employee engagement, productivity, & organizational bottom line earnings.


Hi! I enjoy being outdoors, traveling, learning about culture, having deep meaningful conversations to understand, & I am a foodie who enjoys coffee!

Current sessions

My Story, the Story AI Tells; Bias & Privacy

With the new world of AI, there are ethical considerations with implementation. We have been thrust quickly and deeply in this new world in 2020. There are ethical implications with bias that need to be considered. Toyota Corporation does not have a quality department. Quality is every employee’s role. Business leaders will benefit greatly with a strategy to build infrastructure correctly. Humans have bias, and we are being tasked to feed AI information. There are privacy implications with a surveillance system gathering data about us.
OBJECTIVES:
1. Participants will leave with an increased understanding of ethics &. AI.
2. Participants will increase ethical considerations of data mining & privacy as related to marketing.
3. Participants will identify bias we all carry with implications for diversity & inclusion.
4. Business leaders & software developers will benefit greatly with a strategy to build infrastructure ethically.

2020 Presentations:

University of TN Conferences and Non-Credit Programs Instructor with classes part of the Leadership & Supervisory Management Certificates: Motivating Multi-Generational Teams, Organizational Culture & Resilience: The Science and Practical Application

Global AI Student Conference, Microsoft Europe, Online, December 12, 2020

World Happiness Fest Online Belonging Summit, November 21, 2020

Accounting & Financial Women’s Alliance, Knoxville, TN, Annual 2020 Summit, In Person, November 20, 2020

PRODUCT CAMP: BARCAMP, Poland, Online
September 2, 2020

TCSW-Tennessee Council of Social Welfare Annual Online Leadership & Networking Conference, August 28, 2020

Knoxville Association of Women Executives Hybrid In-Person & Online July 10, 2020 Luncheon

The University of TN Conferences & Non-Credit Programs , Online Lunch & Learn June 25, 2020

2021 Presentations:

American Nephrology Nurses Association Annual Conference

The 36th Annual San Diego International Conference on Child and Family Maltreatment


Building Culture of Inclusion: Values, Virtues, Emotion & Environment

Create the culture you want with management of teams that will drive strategy, by creating core inclusion & belonging competencies in your leadership team based on values, & driven by virtues.

This is the 'how to' create healthy culture in your classroom, school, organization, community & government. We share research driven models.

Upon completion, participants will be able to reduce inequity and foster unity for the good of the organization remembering that cohesive teams increase performance during stress in cases where individuals and poorly led teams panic.

Upon completion, participants will be able to remove negative emotion of leading with fear, and promote positive emotion by fostering an environment for the team to focus and increase productivity with hope.

Upon completion, participants will be able to practice "participative management" with an environment of safety psychologically.

2020 Presentations:

University of TN Conferences and Non-Credit Programs Instructor with classes part of the Leadership & Supervisory Management Certificates: Motivating Multi-Generational Teams, Organizational Culture & Resilience: The Science and Practical Application

Global AI Student Conference, Microsoft Europe, Online, December 12, 2020

World Happiness Fest Belonging Summit, Online, November 21, 2020

Accounting & Financial Women’s Alliance, Knoxville, TN, Annual 2020 Summit, In Person, November 20, 2020

PRODUCT CAMP: BAR CAMP, Poland, Online,
September 2, 2020

TCSW-Tennessee Council of Social Welfare Annual Leadership & Networking Conference, Online, August 28, 2020

Knoxville Association of Women Executives Hybrid In-Person & Online, July 10, 2020 Luncheon

The University of TN Conferences & Non-Credit Programs , Online, Lunch & Learn June 25, 2020

2021 Presentations:

American Nephrology Nurses Association Annual Conference

The 36th Annual San Diego International Conference on Child and Family Maltreatment


The Framework for Successful Customer Service

Author Your Path to Success by exploring the power of communication, problem solving, empathy, belonging & creativity. The Framework for Successful Customer Service is a guide to soften your approach to finding solutions with ease. You can harness the energy and create positive interaction every time without sacrificing your own well-being. Develop the professional acumen for resiliency with human interaction.

Tell your story & what makes your tree of life thrive. Map the customer's story with empathy. Follow the Framework every time! This is your path to success! Alexia Georghiou is an International Speaker, Author, Life Coach & Consultant who teaches The Framework for Successful Customer Service across industries. Every person who interacts with human beings at work needs this book. Soft skills are a commodity that artificial intelligence will not be able to replace. Level up your competencies by working through the material offered in this book. We can offer the customer a solution meeting their needs and wants, without sacrificing our own well-being. Integrating work and life is not easy in this ever changing world. Use empathy mapping to understand the customer and their viewpoint better.Author your path to success today!Art is to dream with daily choices, be in the moment, grasp the realities of our past, and move forward to a future.~Alexia Georghiou

2020 Presentations:

University of TN Conferences and Non-Credit Programs Instructor with classes part of the Leadership & Supervisory Management Certificates: Motivating Multi-Generational Teams, Organizational Culture & Resilience: The Science and Practical Application

Global AI Student Conference, Microsoft Europe, Online, December 12, 2020

World Happiness Fest Online Belonging Summit, November 21, 2020

Accounting & Financial Women’s Alliance, Knoxville, TN, Annual 2020 Summit, In Person, November 20, 2020

PRODUCT CAMP: BARCAMP, Poland, Online
September 2, 2020

TCSW-Tennessee Council of Social Welfare Annual Online Leadership & Networking Conference, August 28, 2020

Knoxville Association of Women Executives Hybrid In-Person & Online July 10, 2020 Luncheon

The University of TN Conferences & Non-Credit Programs , Online Lunch & Learn June 25, 2020

2021 Presentations:

American Nephrology Nurses Association Annual Conference

The 36th Annual San Diego International Conference on Child and Family Maltreatment


Listening to Hear

Listening to hear is a skills building presentation that will improve connection with ourselves & others. In workshop format live or virtual; attendees can practice exercises and skills individually & in groups/breakout rooms!

This is your map of success with communication.

We are emotional, intuitive beings when we tune in. Let's not fear the intensity of emotions, learning to regulate them. Stop thoughts from entering, that would navigate us to distractions. Keep focus on what is being said verbally & non-verbally. When there is incongruence in the two, look to the non-verbal communication for keys to what the person is really saying. Let it go if you cannot control it, doing what you can with what is within your control. Listen for the other person's perspective & feelings, validating them even if you do not understand what they are experiencing. Avoid giving advice, instead asking open ended questions. Ask for clarification when something offends you, listening for insight.

BE & Become a great listener.


Alexia's 2020 Presentations

University of TN Conferences and Non-Credit Programs Instructor with classes part of the Leadership & Supervisory Management Certificates: Motivating Multi-Generational Teams, Organizational Culture & Resilience: The Science and Practical Application

Global AI Student Conference, Microsoft Europe, Online, December 12, 2020

World Happiness Fest Belonging Summit, Online, November 21, 2020

Accounting & Financial Women’s Alliance, Knoxville, TN, Annual 2020 Summit, In Person, November 20, 2020

PRODUCT CAMP: BAR CAMP, Poland, Online,
September 2, 2020

TCSW-Tennessee Council of Social Welfare Annual Leadership & Networking Conference, Online, August 28, 2020

Knoxville Association of Women Executives Hybrid In-Person & Online, July 10, 2020 Luncheon

The University of TN Conferences & Non-Credit Programs , Online, Lunch & Learn June 25, 2020

Alexia's 2021 Presentations:

American Nephrology Nurses Association Annual Conference

The 36th Annual San Diego International Conference on Child and Family Maltreatment