I am a passionate civil servant ( working in Ofgem in the UK) , researcher and technology enthusiast.

I have over 20 years of experience in process consulting, IT transformation, and automation, with a Six Sigma Black Belt certification and multiple publications on low-code digital automation. As the Head of Process Digitisation at Ofgem, I lead a team of talented professionals who are passionate about enhancing public service delivery and outcomes by harnessing the power of data and automation, while respecting human dignity and values. In my previous roles, I have successfully led and executed multiple digital transformation and automation programs for government departments and a global investment bank, using a cloud-first approach, low-code platforms, and data-driven insights. I have also provided expert advisory and consulting support to senior stakeholders, helping them formulate and implement effective digital strategies and efficiency improvement initiatives. Through my work, I contribute to Ofgem's vision of building a better data ecosystem for the UK's Energy sector.