Session

Analyse Customer Feedback Tweets using Power Automate

Customers provide feedback for the products and services they use on Social Platform. The product owners and service providers analyse these feedbacks, classify them as positive feedback or negative feedback and then take necessary action. This entire process can be easily automated using Power Automate without writing a single line of code. This session will demonstrate how to grab the Twitter tweets, analyse the tweet sentiment whether positive or negative and log the tweet for further action using Power Automate.

Abhishek Mishra

Program Manager | Enterprise Architecture, Leadership, Strategy & Advisory | Research Scholar (SSBM, Geneva) | Microsoft Certified Trainer | Cloud, Web 3 & Metaverse

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