Session

Navigating the Uncharted: Lessons from Aviation for Stellar DevOps Performance

In the vast and disciplined skies of commercial aviation, where over 50,000 flights daily ensure the safe journey of millions of passengers, lies a blueprint for operational excellence. This modern marvel works through layers of procedures carefully honed over decades of experience. Each event in aviation, be it minor or significant, transforms into a learning opportunity, guiding the industry toward unmatched reliability, safety, and efficiency.

Achieving these results - day in and day out - requires a deep understanding of technology, people, and the interplay between them: The same challenges your team faces to deliver consistent, great results.

In this talk, we’ll cover several key concepts from aviation, their interesting stories, and how to apply them within your organization.

Previously presented at NDC London 2020. The talk focuses on positive lessons from aviation incidents with a particular focus on a "successful accident" that had no injuries or fatalities but demonstrates how modern aviation harnesses people's talents and works with technology to achieve great results every time.

Kendall Miller

Gibraltar Software

Baltimore, Maryland, United States

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