Session

Conflict Mitigation Tools: From Fearing to Steering through Navigable Work Relationships

Conflict is part of life every day for all of us, all walks of life, chosen careers, not so chosen careers, etc…… ALL of us. Conflict is defined as a disagreement, variance or clash. How in the world do we navigate interactions with ruthlessly vocal people in our workplaces? How do we converse and work peacefully with abrasive and sometimes confrontational personalities? Dealing with conflict is a scary endeavor for people, especially in the workplace and moreover when we aren’t equipped with the tools to handle such diverse behaviors demonstrated by our colleagues. Using interactive activities, and understanding of basic concepts of conflict fundamentals we expect to provide insights and tools for our participants to gain awareness around conflict, triggers that escalate conflicts, and tools that could be used to help maintain, and even build better relationships in the workplace.

Maggie Hill

People Leader, servant of the human workforce

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