Session

KNOW YOUR HEALTH

Description:
"Know Your Health" is a newly thought initiative which aims to collect system's detailed health information like CPU, Memory, Disk Space, Top N Consuming Processes and
health of running JVMs(wherever applicable) etc. for ASP(RHO) clients(Soarian Financials/Millennium).

WHY:
Currently there is no easy way to determine the JVM and overall system status of an environment other than with the help of some invasive tools used by specific team(Perf Team).
It often becomes necessary for investigation of issues/defects for both internal and clients, across development and support teams, to check the system and the JVM health status at any given point of time.
In such scenarios, physically logging in to the environment server is required to know the overall system status which is often time consuming and tedious.
Moreover, there are scenarios where a detailed information of the system health is required like JVM Heap Size etc,, there is a heavy reliance on the L2 support team, performance team, environment deployment team, to get the necessary information to proceed with the investigation.

Although tools like AppDynamics used by Perf Team provides the detailed JVM information like the heap size, memory etc but these tools are heavyweight, incurs licensing cost and requires a learning curve.

WHAT
To resolve such problems we have come up with the initiative "Know Your Health".
"Know Your Health" is a lightweight, non-invasive web based application intended for every team to access and gather the desired server/system related information independently in a single click for required investigation.
Moreover, the technology stack does not require any additional licensing cost.

Future Scope:
a. Integrate the system output with Smart Support for independent and easy access to associates.
b. Detailed JVM information collection consisting of various performance deciding attributes such as heap dump, allocation pool, stack size etc.
c. Capture DSS Scheduler Job Status information(More applicable to Soarian Financials), Blocking Information, Quartz Scheduler Health at any moment of time.

Takeaway:
This initiative will help in expediting the investigation of internal /client issues/defects, leading to faster delivery of quality Software providing a higher Client Satisfaction, which is one of the key Corporate imperatives/priorities of 2020.

Swaroop Chakraborty

Cerner Associate | Likes it when people call him 'Ayan'

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