Speaker

Tom Morgan

Tom Morgan

Teams Development Architect, Microsoft MVP

Norwich, United Kingdom

Tom is a Microsoft Teams Development Architect and Microsoft MVP who has been blogging at https://thoughtstuff.co.uk for over a decade. He works as an independent Microsoft consultant, focused on developing solutions with Microsoft Teams, Bot Framework, Cognitive Services and Microsoft Graph. He lives in Norfolk in the UK, travelling internationally to speak about Microsoft Teams platform development, UCaaS, Office365, Bot Framework, Cognitive Services, and the future of the communications industry.

Area of Expertise

  • Information & Communications Technology

Topics

  • Microsoft Teams
  • Develoment
  • Microsoft365
  • PowerPlattform
  • Bots
  • Bot Framework
  • Azure Communication Services
  • Azure Bot Services
  • Cloud Computing on the Azure Platform
  • Microsoft Viva

Microsoft Teams B2C In A Session!

One of the most exciting announcements in 2021 was the General Availability of Microsoft Teams Interop for Azure Communication Services. Or, to put it another way: "You can now do proper Business-to-Consumer (B2C) with Microsoft Teams and connect your customers with your staff via Teams".

In this session, Microsoft MVP and Teams Development Architect will show you how this works by building a customer-facing video experience that is fully branded and customisable, using a Microsoft Teams meeting for compliance and security. That's right: built from scratch live during the session!

If you have customers and want them to talk to your representatives via video whilst keeping everyone inside Microsoft Teams - this is a must-attend session for service leads, architects, designers and developers.

"You get one chance to make a good first impression" - Building a Great Bot Experience

Everyone is building bots right now, and technology is making it easier than ever to get involved. But building a great bot experience takes planning and care. A bot conversation is the ENTIRE user experience, so it has to be really good, no excuses.

Join Microsoft MVP and Teams Development Architect Tom Morgan who will take his experience building bots over the past 10 years to address:

5 questions to ask BEFORE you start building your bot,
3 different types of testing to conduct BEFORE you go live,
the #1 thing you need to do AFTER launch

and more.

Unleash the Power of Azure Communication Services and Microsoft Teams!

Have you ever wished for a game-changing solution that simplifies complex communication tasks like voice, video, and desktop sharing? Look no further! Azure Communication Services (ACS) is here to revolutionize the way developers approach these challenges.

ACS is breaking down barriers and opening up endless possibilities. Imagine embedding advanced capabilities into your line of business applications, creating personalized customer video portals, or even having IVRs that utilize cutting-edge Azure OpenAI speech technologies. And guess what? ACS seamlessly integrates with your existing Microsoft Teams deployment, taking your collaboration to a whole new level.

Buckle up and get ready for an exhilarating journey through this groundbreaking new world. Join Microsoft MVP Tom Morgan, as he takes you on an eye-opening tour of ACS. Discover real-life examples of what can be achieved through interactive demos that you can actively participate in. It's time to experience the future of communication firsthand!

Unleash the Power of Your SQL Server Data: Transforming Databases into Knowledgeable AI Bots!

You're drowning in a sea of invaluable data locked within SQL Server, while your boss demands a mythical AI bot that possesses the power to answer absolutely everything about your organisation. The clock is ticking, and the pressure is mounting. How will you rise to the challenge?

Join Microsoft MVP Tom Morgan to explore how to transform your SQL Server data into a treasure trove of knowledge that fuels an awe-inspiring Microsoft Teams bot, using Microsoft Cognitive Services, Azure OpenAI, and the Microsoft Teams Development Platform.

We'll do this by working through a real-life example and building a bot live in the session. Don't miss your chance to wield the true potential of your SQL data and revolutionize the way you interact with your information!

ESPC23 - European SharePoint, Office 365 & Azure Conference Sessionize Event

November 2023 Amsterdam, The Netherlands

Comms vNext 2023 Sessionize Event

April 2023 Denver, Colorado, United States

Ignite In-Person at South Coast Summit Sessionize Event

October 2022

Teams Nation 2022 Sessionize Event

March 2022

TeamscommunityDay 2022 - Karlsruhe Sessionize Event

January 2022

European Collaboration Summit

Session: Microsoft Bot Wars: Power Virtual Agents vs Bot Framework

November 2021 Düsseldorf, Germany

South Coast Summit 2021 Sessionize Event

October 2021 Southampton, United Kingdom

Commsverse 2021

Session: Azure Communication Services - let's build a video portal from scratch

September 2021 Weybridge, United Kingdom

Teams Nation 2021 Sessionize Event

May 2021

M365 Saturday Ottawa Sessionize Event

October 2020 Ottawa, Canada

TeamsFest | October 2020 Sessionize Event

October 2020

nor(DEV)con - Norfolk Developers Conference

Sessions delivered:

- Developers, Developers, Developers - What can today's Microsoft offer you?
- What is Microsoft Teams & Why do I Care?
- Build a Bot in 90 mins (workshop)

February 2019 Norwich, United Kingdom

Microsoft Ingite | The Tour (Tel Aviv)

Sessions delivered:

- What's New in Microsoft Teams? (60 min breakout)
- Microsoft Teams Developer Platform: my top 5 features (15 min theatre)
- Architecting teamwork with Microsoft Teams and SharePoint (60 min breakout)
- 15 minutes of code - Creating a Teams IVR Bot (15 min theatre)
- Deep Dive - Building an IVR experience in Teams with the new Calls and Meetings API (60 min breakout)

January 2019 Tel Aviv, Israel

Evolve Conference Sessionize Event

September 2018 Birmingham, United Kingdom

Tom Morgan

Teams Development Architect, Microsoft MVP

Norwich, United Kingdom