Executive management of companies large and small continue to ask: How much should I spend on technology? and How do I know I am getting my money’s worth?
These questions reflect an ongoing concern about how to measure IT performance. Though the internet is awash with articles about how much firms typically budget for IT … between 4% and 6% of revenue…the very notion of budgeting vs. investing sends organizations down the wrong track regarding IT spending.
Both for those who are asking the questions about IT performance and those who are tasked with answering, this presentation explains how a value-based framework for measurements provides greater insights into how IT is supporting the business.