Are you a Technical or Functional Consultant? That's a question I have been asked many a times on interviews for Change roles for D365 Projects.

When I stop to consider who the question is coming from, I realise that Change Management remains a mystery to many and the role and importance of what I do is still not understood.

In my session, we'll explore the roots of Change Management and how Change Management not only adds value to project implementations but also how we can set up a Change Management Office to help businesses future-proof their transformation.