In the Modern world, we heard we must have a look in to Windows as a Service and Implementing it, we have heard about an Application strategy and so on. In the End we always have our End-Users, in so many Companies the Admins call them funny titles, trust me they are smarter then you guess! Use this knowledge and tell them how to use Computers / Tablets etc. If they buy a Smartphone for private Use, they also can set it up and run, think about this. I will help you in this session with some ideas, tips and tricks to create the Bridge for your End-Users to IT and to Devs. Become an IT Translator for Humans!