Catherine Dimmack
Human-Centred Transformation | AI, CX, EX & Service Innovation | Creating better outcomes by asking better questions
Brisbane, Australia
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Catherine Dimmack is an award-winning keynote speaker, facilitator and transformation leader with eight years' experience across digital transformation, customer experience, service design and organisational change. She helps leaders and organisations slow down just enough to think differently — asking better questions, challenging assumptions and understanding the whole system before optimising a part of it.
With a human-centred approach to technology and transformation, Catherine explores how we can solve the right problems, embrace new possibilities and create meaningful outcomes for people. Her keynotes and workshops are practical, story-led and immediately applicable, bringing fresh perspectives to complex challenges.
Catherine speaks at conferences, leadership programs and workshops across AI adoption, digital transformation, human-centred design, customer experience and organisational change.
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