Cynthia Bentzen-Mercer, PhD
The Zeal of the Heel, Co-Founder, Author
Jefferson City, Missouri, United States
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Dr. Cynthia Bentzen Mercer is an elite talent and organizational development strategist, social psychologist, and author of her first book, Now, Near, Next. With three decades of experience transforming company culture through her nationally recognized approaches to identifying, unleashing, and actualizing human potential, she is a leading authority on premier workforce cultivation. Cynthia’s unique ability to inspire professional growth galvanizes a flourishing culture of innovation and discovery. Known as a visionary in organizational design, succession planning, leadership advancement, and executive coaching, she assembles top-tier teams with deep, balanced bench strength.
Cynthia’s experience traverses domestic and international, public and private, for-profit and not-for-profit, start-up, and aggressive growth companies within the real estate, gaming, hospitality, and healthcare industries. She has been recognized as one of Ingram’s 50 Missourians You Should Know, among Becker’s 143 Women Leaders of Hospitals and Health Systems to Know, a St. Louis YWCA Leader of Distinction, and one of St. Louis’s Most Influential Businesswomen.
Cynthia holds a Doctor of Philosophy in Psychology, a Master of Business Administration, and a Bachelor of Science in Broadcasting and Film, and is a Board-Certified Executive Coach. A proud mother of two adult children, grandmother of three, breast cancer survivor, and servant leader, Cynthia’s passion for helping executives and organizations amplify possibilities and realize their potential is a personal mission.
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Igniting Career Intentionality: Now, Near, Next
For some, mid-career feels like a merry-go-round. You start in your emerging career eager to jump on. You pick the pink pony and hold on tight. You might move to the purple pony during the first stop. Look, Mom, no hands! However, a few years later, you look up and are still belted in the same saddle, on the same ride, following behind a new group of riders, going in circles. You need a bigger amusement park and a more challenging ride!
Now, Near, Next debunks the myth that putting your head down and working hard is the best way to realize your fullest potential. Energizing self-agency means taking control of your path ahead. Instead of conforming to social norms or other people’s expectations, you look forward with intentionality, action, and reflection.
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