Speaker

Emily Strickland-Dimarco

Emily Strickland-Dimarco

Customer Success Leader

Pittsburgh, Pennsylvania, United States

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As an ex-Microsoft Senior Customer Success Manager, Emily is an experienced professional with a strong track record of delivering business value for customers, providing extraordinary customer experiences, and driving a people-centric culture of growth. She is passionate about creating a positive impact in her community by volunteering her time as the Executive Director of the Distinguished Young Women of Pennsylvania Scholarship Program which aims to reduce the financial burden of higher education for young women across the state.

Area of Expertise

  • Information & Communications Technology
  • Physical & Life Sciences
  • Humanities & Social Sciences
  • Health & Medical
  • Government, Social Sector & Education
  • Business & Management

Topics

  • Customer Success
  • Business value
  • Storeytelling
  • Customer Experience
  • Dynamics 365 Customer Engagement
  • Customer Centered Design
  • Customer Relationship Management
  • Dynamics 365 Customer Service

Emily Strickland-Dimarco

Customer Success Leader

Pittsburgh, Pennsylvania, United States

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