Hans Lagerweij

Hans Lagerweij

Strategy execution keynote speaker, author of The Why Whisperer, interim & growth executive

Miami, Florida, United States

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Around 95% of employees don't know their company's strategy. Hans Lagerweij has spent his career closing that gap, and he shows leaders how to do the same.

Originally from the Netherlands and now based in Miami, Hans is an interim and growth executive and board advisor. He started in brand, sales and innovation at Kimberly-Clark and Sara Lee, then spent two decades leading travel, cruise and hospitality businesses through turnarounds, scale-ups and exits. As CEO he took Quark Expeditions from a $15M loss to $7.5M profit and scaled Victory Cruise Lines from $11M to $32M ahead of its $56M sale. He has also led TUI Travel's adventure brands and Albatros Travel's international businesses, and served as SVP of Four Seasons Yachts, with P&Ls up to $230M across seven countries.

His book, The Why Whisperer: How to Motivate and Align Teams That Get Your Strategy Done (2025), is endorsed by Stephen M. R. Covey and David Meerman Scott, was featured in Harvard Business Review Arabia, and was recognised in the 2025 CorporateLiveWire Innovation & Excellence Awards. It introduces the 6 C's of strategy execution, a practical framework for turning a boardroom strategy into daily action.

On stage, Hans combines hard-won turnaround lessons with stories from the edge of the map, from leading a team through an Antarctic storm to a nuclear icebreaker voyage to the North Pole. Audiences leave with simple tools they can use on Monday.

Hans holds an MBA from Erasmus University Rotterdam, is a trustee of the Safer Tourism Foundation and runs Flying Dutchman Consultancy.

Area of Expertise

  • Business & Management
  • Transports & Logistics
  • Travel & Tourism

Topics

  • Leadership
  • Strategy
  • Business Growth
  • Organizational Change
  • Change Management
  • strategic alignment
  • Strategy Execution
  • Employee Engagement
  • corporate culture
  • Turnaround
  • Hospitality

Why Your Team Doesn't Give a Damn About Your Strategy

Most strategies don't fail in the boardroom. They fail in the hallway, where around 95% of employees can't say what the strategy is.

Drawing on turnarounds at Quark Expeditions (from a $15M loss to $7.5M profit) and Victory Cruise Lines (scaled from $11M to $32M ahead of its sale), Hans Lagerweij shows why "buy-in" isn't enough and how leaders create real ownership. Based on his book The Why Whisperer, endorsed by Stephen M. R. Covey.

Attendees will learn:
- The Clarity Gap: why strategy gets lost between the boardroom and the front line
- The 30-second test and the Reverse Elevator Pitch
- How to turn buy-in into ownership
- What leading a team through an Antarctic storm teaches about trust

Signature keynote. 45-60 minutes, in person or virtual. Audience: senior leaders, management teams, associations. Hans has spoken at the Rotary Clubs of Coral Gables and Brickell, Seatrade, Cruise Europe and the New York Times Travel Show.

The 6 C's of Strategy Execution: Workshop for Leadership Teams

A hands-on workshop where leadership teams apply the framework from The Why Whisperer to their own strategy.

The 6 C's: clear communication, consistent reinforcement, cultural alignment, collaborative engagement, continuous improvement and celebrating success. Together they turn a boardroom strategy into something every team understands, owns and acts on every day.

Teams leave with:
- A one-page strategy story anyone in the company can repeat in 30 seconds
- A map of where their strategy gets lost between levels
- A 90-day plan to cascade it and keep it alive

Half day (also available as a 90-minute virtual session). Ideal for leadership offsites, CEO peer groups and management teams. Can be combined with copies of The Why Whisperer for every participant.

Leading Through Rough Water: Turnarounds and Growth in Travel & Hospitality

For cruise, travel and hospitality audiences. Hans Lagerweij shares what it takes to turn a loss-making business around and scale it to an exit: pricing, product, people and the crew member who delivers the brand promise.

Key stories and lessons:
- From a $15M loss to $7.5M profit: the Quark Expeditions turnaround
- Scaling Victory Cruise Lines from $11M to $32M ahead of its sale
- Why the frontline team is the real brand, and how to align them
- Why luxury is a leadership outcome, not an adjective

Industry keynote or panel, 30-60 minutes. Audience: cruise, travel, hospitality and tourism executives and trade. Hans has spoken at Seatrade, Cruise Europe, the Global Maritime Conference and the New York Times Travel Show.

Hans Lagerweij

Strategy execution keynote speaker, author of The Why Whisperer, interim & growth executive

Miami, Florida, United States

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