Speaker

Henry Jammes

Henry Jammes

Principal Program Manager | Microsoft Copilot Studio | Power CAT @ Microsoft

Paris, France

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I lead the Microsoft Copilot Studio customer advisory team within the Power CAT team, an integral part of the Microsoft product group. Our role is to help our top-tier enterprise customers successfully adopt and deploy Copilot Studio at scale, be their voice with the engineering teams to improve the product, and share insights, patterns, and best practices from these implementations broadly. Follow me for updates on Copilot Studio, Conversational AI, Generative AI, and Power Platform. I enjoy sharing product updates and stories on how low-code solutions transform organizations and empower people to achieve more.

Area of Expertise

  • Information & Communications Technology

Topics

  • Conversational AI
  • Generative AI
  • Microsoft Power Platform
  • Copilot Studio

Successfully deploy enterprise-grade copilots with Copilot Studio

In this session, learn from the Power CAT team to discover the proven 'Success by Design' approach to successful Copilot Studio enterprise deployments. This session is packed with guidance, patterns, and best practices from the Microsoft Copilot Studio Implementation Guide, scaling the learnings from numerous successful enterprise customers conversational AI go-lives.

Use low-code and generative AI to extend copilots with Microsoft Copilot Studio

Join this session for an overview of Copilot Studio and hands-on demonstrations of how to leverage Microsoft's low-code, SaaS, generative and conversational AI platform to extend copilots with your own data sources and connectors.

Use low-code and generative AI to create and extend copilots with Copilot Studio

Join this session for an overview of Microsoft Copilot Studio and hands-on demonstrations of how to leverage Microsoft's low-code, SaaS, generative and conversational AI platform to create or extend existing copilots and leverage your own enterprise data sources and connectors.

Build and extend your own copilot using Microsoft Copilot Studio

Conversational AI has seen seismic shifts in how we can engage with our customers and colleagues, especially with the emergence of generative AI, LLMs and GPT!

This full day, hands-on, workshop gives you the core skills you need to build engaging copilots using Copilot Studio.

You'll see how to rapidly enable your copilot to answer questions from your website or other knowledge sources using GPT, build out your copilot's abilities with the assistance of the generative builder and connect to your internal data and APIs and connectors with generative actions. Finally, you will see just how simple it is to publish it and make it available to your users in minutes.

The conversational AI revolution is here, and you can be part of it!

Copilot Studio - You can't improve what you can't measure

Discover how to use the built in analytics and native telemetry features to measure and gain insights from your copilots. You'll also discover how to leverage the Copilot Studio Accelerator, a Power CAT solution, which enables automated testing of your copilot, letting you validate intent recognition and response accuracy, even for AI generated responses! Learn to combine all of this to take actionable steps to get to a world-class performing copilot.

How to bring your own custom knowledge sources to Generative Answers

With Generative AI taking the world by storm and the need for customers to be able to easily and safely deploy data sumarization services such as Generative Answers, it is important to know how to bring your own custom data to Generative Answers. In this session we will show you how to do this and teach you how to get the best out of the system making sure that your customers are delighted by allowing you to know how to provide your custom data queries to Generative Answers.

Ask the Experts - Automatisation

Profitez de cette session pour venir poser vos questions à un panel d'experts composé de personnes de chez Microsoft mais aussi de membres de la communauté connus pour leur passion et leur maitrise de l'automatisation.

Les sujets couverts durant cette session peuvent être (mais ne se limitent pas à):
- Power Automate (cloud flows, desktop flows...)
- Power Virtual Agents
- AI Builder
- ...

Build Your Own Intelligent Bot Using the New Power Virtual Agents Authoring Canvas!

Conversational AI has seen seismic shifts in how we can engage with our customers and colleagues, especially with the emergence of LLMs and GPT!

This full day, hands-on, workshop gives you the core skills you need to build engaging bots using Power Virtual Agents. You'll see how to rapidly enable your bot to answer questions from your web site or other knowledge sources using GPT, build out your bot's abilities with the assistance of Copilot and connect to your external data and easily parse it using the powerful authoring canvas to simplify customer engagement with process automation. FInally, you will see just how simple it is to publish your bot and make it available to your users in minutes.

The Conversational AI revolution is here, and you can be part of it!

Utilisez des agents virtuels pour optimiser le service de vos clients et employés

Découvrez Power Virtual Agents ainsi que des témoignages clients sur son usage sur des canaux voix et chat.

Tuning your NLU within Power Virtual Agents

Learn from the PVA product group on how to best tune and modify conversation design to produce the best results in top-level intent recognition. You will see how to leverage triggers, intents, entities, DYM “Did You Mean” and slot filling in the best ways to gain the best results in your conversational solutions.

Encore plus de puissance no-code/low-code avec la nouvelle version de Power Virtual Agents

Présentation et démonstration des capacités Power Virtual Agents dans la nouvelle interface de création unifiée, permettant aux utilisateurs métiers no-code et aux développeurs professionnels de travailler côte à côte pour créer de puissants bots.

Henry Jammes

Principal Program Manager | Microsoft Copilot Studio | Power CAT @ Microsoft

Paris, France

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