I don't just talk about AI and automation—I live it. Every day, I build real solutions that drive revenue, streamline operations, and transform how teams work. As someone who turned automation from a side hustle into a career superpower, I bring practical, battle-tested insights that cut through the hype and deliver results.

My name is Jonathan , I'm the Director of GTM AI & Automation at Pendo.io, where I lead AI and automation initiatives for Account Executives and revenue operations. I've built workflows and AI bots connected to RAG vector databases that transform how revenue teams work.
My journey in Customer Success leadership at companies like Datorama, Salesforce, and Pendo taught me that AI and automation aren't just tools—they're a lifestyle. What started as a side hustle became the foundation of my career and my life.
As Co-Founder of Chain of Thoughts, I combine humor with hands-on experience to teach leaders how to build AI and automation solutions—both simple and complex. I host the Chain of Thoughts podcast and write The Lazy Leader newsletter, sharing practical insights that actually deliver results.

I don't just teach AI and automation—I live it. As Director of GTM AI & Automation at Pendo.io and Co-Founder of Chain of Thoughts, I bring real-world experience building solutions that drive revenue and transform teams. After years in Customer Success leadership at Datorama, Salesforce, and Pendo, I turned my automation side hustle into my career. Now I help others do the same through the Chain of Thoughts podcast and The Lazy Leader newsletter—with humor, practical expertise, and zero hype.