Prathap is a seasoned IT professional with over 20 years of experience in system analysis, enterprise software design, development, and testing within complex digital environments. His expertise spans the complete software development lifecycle—from architectural planning to the deployment of scalable, mission-critical applications. He excels at engaging cross-functional stakeholders to define product vision, translating business goals into actionable technology strategies, and aligning initiatives with evolving market demands. His approach is data-driven, consistently leveraging key performance indicators (KPIs) to assess product success, user engagement, and customer satisfaction.
A recognized leader in conversational AI, Prathap has architected and implemented advanced chatbot solutions using Natural Language Processing (NLP) and Machine Learning (ML), enabling highly contextual and human-like user experiences. He has also developed dynamic pricing engines that adjust loan rates in real time, driven by behavioral analytics and real-time risk assessment models. His technical skill set includes strong proficiency in Java, Visual C#, JavaScript, VBScript, and Node.js, alongside extensive experience with integration platforms such as IBM Integration Bus (IIB) and Service-Oriented Architecture (SOA).
In the automation space, Prathap is adept in Robotic Process Automation (RPA) with UiPath, as well as test automation using Selenium (C# and Java) and UFT. His solid command of SQL and NoSQL databases further supports his ability to deliver agile, data-centric solutions across diverse environments.
Beyond technical delivery, Prathap has contributed to the industry through published articles on topics including AI-driven chatbots, AI-based credit risk flows, automation strategy, and transitioning from legacy QA to continuous quality. He has also served as a mentor and judge at hackathons and has peer-reviewed IEEE technical papers. His blend of deep technical expertise, innovation leadership, and industry engagement positions him as a key contributor to enterprise digital transformation.