Vlad Sarov is an experienced Microsoft Dynamics 365 leader who has spent over two decades unlocking the full potential of Microsoft CRM technologies for businesses. As the COO of an ISO 9001-certified Microsoft Gold partner, Vlad brings a combination of technical expertise and strategic business acumen to the stage.

A veteran in the Dynamics ecosystem, Vlad has been working with Microsoft CRM since 2003. He has architected and delivered transformative solutions for organizations across industries - from billion-dollar giants like Shell and Transwestern to non-profits like Citizen Advice Bureau and government agencies like the Civil Aviation Authority. Vlad's expertise spans the entire Dynamics lifecycle, from envisioning and implementing new deployments to optimizing and future-proofing mature instances through continuous updates, extensions and integrations.

An advocate for realizing maximum value from technology investments, Vlad's session promises to deliver actionable insights that C-suite leaders can action immediately. Discover how tailored customizations, integrations with existing systems, and robust analytics can unlock new efficiencies and competitive advantages from your Dynamics implementation. Whether you are just starting your CRM journey or operating a mature instance, Vlad's firsthand expertise from over 400 deployments will reveal the path to accelerating growth and profitability.