Abigail Smith
Microsoft Teams junky, helping end users, system admins, and key stakeholders stay in the know! Lover of all things M365 and helping to bring these capabilities to the Federal Government!
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Abby Smith is a native Texan coming to you by way of Northern Virginia. A mom to two rowdy boys, a massive dog and lover of the cloud!
Abby, a former Speech and Debate kid, loves public speaking, especially when it’s something she is passionate about. Having worked in Teams since it’s release from Microsoft, Abby is a huge promoter for the utilization of Teams and other tools in the stack to create a richer remote work environment. Abby enjoys working with customers to solve their pain points with simple solutions while getting the full benefits of their licenses.
Abby currently supports the Federal Government in the GCC Moderate Cloud, giving her a unique perspective into some of the challenges in creating a true understanding of capabilities available to GCC tenants.
Using Teams to Keep Users Up-To-Date on Changes and Updates in M365
Teams is an amazing communication tool that can be used to keep your users in the know on new features, feature updates, new tools, and more. Through the Planner Sync feature from the Message Center we are able to triage cards and determine if it requires governance, administrator actions, announcements, resource guides, training and more.
Additionally, the use of Teams to allow users to ask questions and crowd source feedback or have a service desk technician reach out can increase adoption and simplify support!
This is especially useful for users in the GCC (government community cloud) environments where users have a hard time finding accurate information on what they actually have access to!
Microsoft 365 Virtual Marathon 2022 Sessionize Event
Abigail Smith
Microsoft Teams junky, helping end users, system admins, and key stakeholders stay in the know! Lover of all things M365 and helping to bring these capabilities to the Federal Government!
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