Adam Elman
Principal UX Designer (Voice), Amazon Alexa
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Somehow, Adam has been designing voice experiences for over two decades, at Tellme Networks, Microsoft, and now Amazon. He's worked on everything from IVR systems to automotive (Ford SYNC) to gaming (Xbox Kinect) to voice assistants. And it's still just the beginning!
Tools for Voice Design: From Word to Visio to PowerPoint to VoiceFlow to the future
An overview of the state of design tooling for doing voice design, including "sketching" (i.e. writing sample dialogs in your word processor); presenting design using Powerpoint/Keynote and TTS generators; prototyping tools like VoiceFlow; and what all those tools still seem to be missing.
“Better Together: Using Multimodal Design to Create Delightful CX”
Title: “Better Together: Using Multimodal Design to Create Delightful CX”
Moderator: Adam Elman: Principal UX Designer (Voice)
Panelists/Presenters:
Lisa Falkson: Senior VUI Designer, Devices Design Group
Chris Seifert: Senior Manager, Sound Design, Devices Design Group
Senior UX Designer/Senior UX Design Manager/Principal UX Designer/Creative Director: (TBD, in process of speaker approval)
Abstract:
Multimodal design panel. We will discuss how we consider and utilize all the modalities, speech, sound, touch (in particular) to develop interaction and brand moments that create delightful customer experiences. This presentation/panel will include how we think about the use of different modalities, and incorporate UX Writing talent (not “copywriters”). We will also talk about best practices in unifying design teams of different backgrounds for the best customer experience.
VOICE Summit 2022 Sessionize Event
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