Speaker

Aidan Morgan

Aidan Morgan

Senior Director, Data and Insights - First Mode

Perth, Australia

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Aidan is passionate about building software that people love using, solving interesting problems, and playing with data in new and interesting ways. He is currently the Senior Director of Data and Insights at First Mode where he leads a team designing and delivering resilient, reliable decarbonisation solutions - starting at the source; heavy industry.

He is competitively ranked as one of the worst Highland Games competitors in Western Australia and he hates talking about himself in the third person.

How DDD Perth is avoiding stale(mate) in 2022

One of our favourite things about DDD Perth is that the community votes for the agenda they want, removing the subjectivity of us having to choose an agenda for you.

But as DDD Perth has grown, so have the number of talks that people have to vote for, to the point where we have close to 200 talk abstracts that need to be read and narrowed down to a shortlist of 10, an impossible and time consuming task!

This year, as with every year, we're trying a different way of collecting your votes; enter "Tinder for voting" where you're infinitely choosing one of two randomly selected talks.

Join us as we delve into the mysterious world that is the DDD Perth voting system, how is it built and what is the secret spice algorithm that is working behind it all. Find out how the new voting relates to chess and cream filled biscuits, and most importantly whether it actually works (you tell us, you're using it right now!)

“I’m sorry Dave, I’m afraid I can’t do that.” – The real-world challenges of building a chatbot

We’ve all heard the recent hype around “dialog is the new interface”, and many of you have probably played around with building a chatbot – some may even have them deployed in the wild.

In this presentation, we reflect on the last 18 months of building and running a chatbot based business with tens of thousands of active users, and several thousand concurrent users a day. We’ll talk through the technical, conversation design, and content challenges, and many other things that we’ve learnt the hard way; often the unexpected consequences of blurring the line between a human and automated service. We will also dive into the principles we’ve learnt make an engaging chatbot, based on our experience and experiments.

DDD Perth 2022 Sessionize Event

September 2022 Perth, Australia

Aidan Morgan

Senior Director, Data and Insights - First Mode

Perth, Australia

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