Amaan Javed is a highly accomplished Application Engineer (IC6) at Large Technology Company, with over a decade of experience in architecting large-scale enterprise systems and leading cross-functional initiatives that blend artificial intelligence, system architecture, and platform reliability. With a robust technical background and a strategic mindset, Amaan has consistently delivered high-impact, production-grade solutions that drive efficiency, scale, and business value.
At Large Technology company, Amaan leads transformative, AI-first initiatives across Reality Labs and internal enterprise operations. He has spearheaded the migration of legacy support systems to a unified cloud-native CRM platform, implemented multilingual microservices, and integrated GenAI capabilities to streamline customer support and HR processes. His work has led to substantial cost savings, improved agent productivity by over 30%, and enabled scalable experimentation and automation frameworks for GenAI-powered solutions. His innovations have saved over $27 million, reflecting his deep alignment with business objectives and operational excellence.
Previously, Amaan served as a Senior Principal Success Engineer at Salesforce, where he was pivotal in developing predictive observability platforms and modernizing support infrastructures for major clients like Cisco. His initiatives bolstered reliability across multi-tenant cloud environments, integrated real-time AI-driven alerts, and ensured seamless migrations at global scale. Earlier, at Accenture, he led proactive support and anomaly detection efforts in Salesforce's core systems, significantly enhancing system reliability and client trust.
Amaan holds a Bachelor of Technology in Electronics & Communication from Dr. A. P. J. Abdul Kalam Technical University and completed a Full Stack Coding Program at UC Berkeley Extension. He is extensively certified across the Salesforce ecosystem, including credentials as a System Architect, Data Architect, and Platform Developer II.
Widely recognized for his leadership and technical acumen, Amaan has received accolades such as the Accenture Celebrates Excellence Award and Cisco’s Partner and On-the-spot Awards. His work reflects a rare combination of deep architectural knowledge, AI/ML integration, and a passion for enterprise innovation at global scale.