Areti Iles
Head of Professional Services at Telefonica Tech
Reading, United Kingdom
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With over 15 years in the technology sector, I am currently Head of Professional Services at Telefonica Tech's AI Business Solutions division and a Microsoft MVP in Customer Experience and Power Apps. Over my career as a Dynamics 365 & Power Platform solution architect and consultant, I have delivered a wide range of complex projects for FTSE 250/500 companies across several sectors. Outside my job role I volunteer within the Microsoft community - I am part of Microsoft’s Global User Groups Committee representing Europe and Co-Chair of the UK Dynamics 365 and Power Platform User Groups. I also lead both the Reading and London All Day user groups and I am on the organising committee for the Scottish Summit. I host the Power Delivery podcast with two other Microsoft MVPs providing project delivery and best practice advice and am a mentor for the Women in Power Platform group. I am also an annual participant of the United Nations UK delegation for the Commission on the Status of Women (CSW) and speak internationally on AI legislation, AI tools and their adoption.
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From Copilots to Azure AI: Selecting the Best AI Tools for Your Needs
When looking at the Microsoft stack, there are a number of AI tools available to choose from. How do you know which tool is best to use for each scenario? Join me as I give an overview of the tools available, when each should be used and what you need to consider. We will cover everything from Copilots and Agents to Azure AI Services, AI Foundry and Virtual Machines. Whether you need software, a platform, infrastructure or all 3, there are a variety of options available and even an AI decision tree to help you choose!
The Next 5 Years: The AI Trends You Need to Know
If you are implementing AI solutions and haven’t looked into synthetic data, machine customers, AI avatars of employees or the latest AI legislation (yes really) – you need to. This year alone, 30% of GenAI projects are being abandoned due to poor data quality, inadequate risk controls, escalating costs or/and unclear business value. And by 2028, what we are implementing right now will be technical debt… Join me as we look at the key AI trends up to 2031 to watch out for and what you need to keep in mind to for your AI strategy.
AI Legislation: What You Need to Know
With AI legislation slowly being introduced and varying wildly from country to country, it is not easy to identify what you need to know about it when it comes to creating, using and managing Microsoft Business Applications and Power Platform solutions. Join this session to get an overview of:
• The AI legislation, regulations and standards as they currently stand globally (EU AI Act, NIST AI Risk Management Framework, AIDA, ISO/IEC)
• What current legislation applies to Microsoft solutions
• Existing Microsoft tools you can use now to address legislation
• How to future proof your solutions to remain compliant
Being aware of the legislation requirements now will allow you to plan and have the right governance and controls in your tenant – and even beat the deadlines!
ColorCloud Hamburg 2026 Sessionize Event Upcoming
London All Day D365PPUG - November 2025 Sessionize Event
London All Day D365PPUG - June 2025 Sessionize Event
Global Power Platform Bootcamp 2024 Aba, Nigeria Sessionize Event
Scottish Summit 2022 Sessionize Event
South Coast User Group User group Sessionize Event
South Coast Summit 2021 Sessionize Event
Areti Iles
Head of Professional Services at Telefonica Tech
Reading, United Kingdom
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