Arun Radhakrishnan
Relevantz, Director of Engineering
Atlanta, Georgia, United States
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I lead the cloud engineering practice as a Director of Engineering at Relevantz. With more than 18 years of experience in the industry, I specialize in application modernization. My work involves collaborating with enterprises to modernize their legacy application suite, providing them with a competitive advantage and driving positive business outcomes.
Area of Expertise
Topics
Enhance your customers' and employees' experience with a conversational-to-generative AI transition.
Innovative Generative Artificial intelligence (AI) technology can transform the contact center industry by providing customer service and technical support improvements that increase efficiency and effectiveness, reducing the need for live agents to handle routine tasks. During this session, we will discuss how to use GenAI and cloud platform services to automate contact centers beyond the scope of a standard chatbot.
Edge-in and cloud-out: Improve your products and services with the power of edge computing.
Cloud-out-to-edge model extends critical cloud capabilities to the edge environments. As a result, organizations can efficiently handle existing and emerging new business problems in a novel way. In addition, it opens up an opportunity to design efficient architecture to address data-intensive and latency-dependent scenarios.
Linking edge computing strategy with enterprise digital transformation strategy will provide a competitive advantage in business. This session will give a 360-degree view of the edge adoption journey.
Accelerate legacy application modernization with the power of cloud and containers.
As a solution architect, my personal experience on How I helped an enterprise to modernize its legacy application suite by leveraging a cloud platform and containers for a competitive advantage.
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