Asif Rehmani

Asif Rehmani

I turn Copilot licenses into daily habits | 20X Microsoft MVP | Founder & CEO, VisualSP

Chicago, Illinois, United States

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Asif Rehmani helps organizations turn Microsoft 365 Copilot licenses into daily habits. He is the founder and CEO of VisualSP, a Microsoft-native digital adoption platform, and a 20-time Microsoft MVP, now recognized for Microsoft Copilot.

Asif has trained and mentored people on Microsoft technologies since 2002, has spoken at conferences since 2007, and is the author of four books on technology adoption. His sessions focus on what happens after the licenses are bought: helping users know what to ask Copilot, measuring whether it is working, and keeping usage from stalling after launch. He has presented in the United States, Germany, the Netherlands, New Zealand, the UK, Sweden, Ireland, Canada and more.

Reach Asif at asif@visualsp.com.

Badges

  • Most Active Speaker 2023

Area of Expertise

  • Information & Communications Technology

Topics

  • digital adoption
  • end user support
  • end user training
  • Microsoft 365 copilot
  • Microsoft 365 Copilot Adoption
  • AI Adoption
  • Microsoft 365
  • Change Management
  • Microsoft Clarity
  • Dynamics 365

5 Steps for Driving Sustainable User Adoption of Your Copilot Investment

Every Copilot rollout starts with a buzz. Then reality hits. Users drift back to old habits, the "results" feel underwhelming, and leadership starts asking the uncomfortable question: where's the ROI on what we just paid for?

If that sounds like your organization, you're not failing. You're at the exact point where most Copilot deployments stall. The gap isn't the technology. It's the absence of a system to drive activation after the launch hype fades.

This session skips the theory and hands you a practical framework built on five pillars of sustainable adoption: the "Adoption as a Service" model, designing rollouts around what users actually care about (WIIFM), tactical leadership involvement that goes beyond a kickoff email, and more. These are the moves high-growth organizations use to close the activation gap and turn licenses into measurable behavior change.

Microsoft 365 Copilot for Work: How to Get Real ROI with Better Prompts and Workflows

Everyone's talking about Microsoft Copilot, but most organizations are struggling to get real value from it. In this highly interactive, hands-on workshop, you'll learn how to move beyond "trying Copilot out" and start using it as a true productivity partner.

We'll cover:
- Where Copilot fits into M365 chat, Word, Excel, Outlook, PowerPoint, Teams, and SharePoint
- The five-part framework for writing strong prompts that deliver better results
- The most common mistakes users make with Copilot and how to fix them
- Five core skills every professional should master (summarizing, transforming, analyzing, creating, and planning)
- How to map a real workflow in your job and build prompts around it
- Simple governance rules to stay safe and compliant

You'll leave with five reusable prompts, a mapped workflow you can run immediately, and a practical governance checklist, plus the confidence to use Copilot effectively in your daily work.

10 Microsoft Copilot Scenarios That Deliver Real ROI for Your Information Workers

Your employees already have access to Microsoft Copilot across Word, Excel, PowerPoint, Teams, and Outlook, but most aren't using it in ways that move the needle. Leaders know the licenses are paid for, yet the measurable productivity lift often feels invisible. The challenge isn't the technology. It's helping employees understand what's in it for them and how Copilot can directly improve their daily flow of work.

This session shows you 10 practical, real-world scenarios that drive actual results inside the Microsoft 365 apps your teams already live in. You'll see examples that shorten report creation in Word, automate analysis in Excel, refine presentations in PowerPoint, summarize meetings in Teams, manage communication overload in Outlook, and help your sales team close deals faster in Dynamics 365 CRM. Beyond the features, we'll focus on adoption tactics, success metrics, and the leadership actions that turn Copilot from shelfware into impact.

From Hype to ROI: Making Microsoft Copilot Work for Your Business

For small and midsize business leaders, Microsoft Copilot represents one of the fastest paths to efficiency and competitive advantage, if implemented with intention.

This session moves beyond buzzwords to focus on executive-level strategy and real results. You'll learn:
- How peers in similar organizations are already using Copilot to drive ROI and efficiency
- Which business processes to automate, augment, or redesign for the greatest impact
- How to build a responsible AI roadmap that balances innovation with data protection
- What leadership actions sustain adoption and prevent costly missteps

Expect a mix of executive insight, real-world case examples, and peer discussion, so you leave with clear next steps for guiding your organization's Copilot journey.

Reduce SharePoint and M365 Support Tickets by Seeing Real Time Heatmaps and Session Recordings

Stop guessing what your users need and start seeing it. While surveys only tell you what people remember, behavioral analytics show you the truth.

In this session, we will use Microsoft Clarity to see rage clicks, dead clicks, and navigation hurdles in SharePoint and M365 apps with heatmaps and session recordings. You will learn how to turn these insights into better training programs and more efficient support workflows, ultimately reducing your help desk volume and improving digital adoption.

5 Copilot Scenarios Every Dynamics 365 Sales Team Should Be Using

Copilot is already embedded in Dynamics 365, yet many organizations are struggling to see meaningful productivity or revenue impact from it. Expectations are high, but the reality is more complicated. In this session, we'll cut through the marketing noise and take an honest look at where Copilot genuinely adds value inside Dynamics 365 CRM, where it currently falls short, and why simply "turning it on" does not change day-to-day behavior for sales, service, or leadership teams.

We'll focus on how to design practical, workflow-driven CRM experiences where Copilot actually gets used, supporting sellers and service agents in the moments that matter. You'll see real use cases, live examples, and concrete patterns for pairing Copilot with existing CRM processes, along with prompts, guardrails, and adoption principles you can apply immediately. The goal is not to hype AI, but to help you make Copilot a useful, trusted part of how work gets done in Dynamics 365 CRM.

Stop Guessing: See Real-Time User Insights of Your Dynamics 365 CRM / CE Users

Stop guessing how your team uses your Dynamics 365 CRM/CE environment. While surveys provide opinions, real-time behavioral analytics provide the truth. This session demonstrates how to use Microsoft Clarity to pinpoint exactly where users struggle, from "rage clicks" to heat maps and session recordings.

You will learn to identify high-traffic pages and friction points using heat maps while leveraging session recordings and "rage clicks" to troubleshoot support tickets with greater speed and accuracy. You will also discover how to balance these deep behavioral insights with strict data governance and compliance protocols to ensure your analytics strategy remains both effective and secure.

Asif Rehmani

I turn Copilot licenses into daily habits | 20X Microsoft MVP | Founder & CEO, VisualSP

Chicago, Illinois, United States

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