Bala Srinivas Pillarisetty is an accomplished software engineering leader with over 18 years of experience in building and scaling large-scale distributed systems, data processing platforms, and consumer-facing applications. He has demonstrated expertise in driving technology transformation and delivering high-impact solutions across industries such as eCommerce, SaaS, digital marketing, and subscription management. Known for his strong platform mindset and leadership capabilities, Bala excels at managing globally distributed teams and aligning technology with business goals to support growth, monetization, and operational efficiency. His passion lies in architecting resilient, scalable platforms that deliver engineering excellence in high-growth, dynamic environments.
Currently serving as the Director of Engineering at DocuSign, Bala leads a team of 50 members and is responsible for driving digital innovation across e-commerce and digital marketing platforms. He has played a key role in scaling SaaS growth, enhancing customer experiences, and implementing data-driven product roadmaps. He also collaborates with chief architecture teams to establish best practices for microservices and scalable data platforms. Previously, at Walmart Labs, he led the architecture of Walmart's omnichannel product catalog and developed high-performance catalog search services. Bala's expertise extends to creating patented solutions in content catalog intelligence, real-time data streaming, and subscription management engines.
Earlier in his career, Bala held positions at Symantec Corporation, where he worked on dynamic malware analysis services and large-scale data processing, and at Cisco Systems, where he led projects in supply chain risk management and digital transformation. He also contributed to enterprise-level financial services technology solutions at Virtusa Pvt. Ltd.
Bala holds a Bachelor's degree in Computer Science & Engineering from Jawaharlal Nehru Technological University, Hyderabad, India, and is a certified Sun Certified Java Programmer (SCJP). His professional accomplishments include multiple patents in distributed systems, content catalog management, and inventory optimization. Bala has been recognized as the Most Valuable Player (MVP) at Infosys and has presented at various industry conferences. Outside of work, he is actively involved in community service, including volunteering with the Red Cross and contributing to leadership programs with the National Cadet Corps (NCC) and Scouts.