Balazs Horvath
Founder, Lead Architect at VisualLabs
London, United Kingdom
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Balazs worked with Dynamics and Power Platform all his career, mainly in the UK and the US. He founded VisualLabs in 2017 to build an international Microsoft Partner company, he felt was missing from Hungary.
Area of Expertise
Topics
Streamline Delivery and Support: Make Your Tickets Work for You with Azure DevOps and Dynamics 365CE
Many teams run project delivery in Azure DevOps while also juggling third-party ticketing tools—despite already having licenses for Dynamics 365 CE, Project Operations, and Power Platform. The result? Siloed information and disjointed workflow.
In this session, we’ll show how to bring Dynamics 365 CE and Azure DevOps together into a lean, modular architecture that streamlines project delivery, managed services, and customer experience—without introducing unnecessary complexity or third-party bolt-ons.
We’ll walk through a practical blueprint that:
- Enables SLA tracking with Dynamics 365 CE
- Automates handoffs and notifications using Power Automate
- Surfaces insights from DevOps using Copilot Studio Connectors
- Coordinates delivery across DevOps and Project Operations
- Provides email-driven workflows and a clear customer-facing experience
Everything is built using tools your team already knows—no reinvention, no over-engineering. Just a connected experience that reduces admin, supports agentic workflows, and lets your teams focus on delivering value.
When Low-Code Isn’t Enough: Choosing the Right Tools from Microsoft’s Ecosystem
Discover how to elevate the low-code/no-code Power Platform to an Enterprise-grade solution with the right tools from Microsoft’s extensive ecosystem.
This session provides a high-level overview of the architect’s toolbox, covering essential components for data analytics, databases, integrations, security, and application lifecycle management.
Learn when and why to go augment Power Platform to design scalable, secure, and robust solutions—because the right answer always begins with, “It depends…”
Beyond the AI Hype: Crafting User Stories That Deliver Impact
In the age of AI, understanding the business needs is more important than ever.
Soon, building apps will be a matter of prompting the right agent.
However, AI won't prompt the business users and run workshops - at least not yet - to get the right requirements.
Therefore, eliciting and mapping out the requirements is more important than ever.
This session focuses on building User Story maps and crafting great User stories that speak to the builders as much as the users.
Ultimately, good user stories will result in shared understanding and an app that meets the needs.
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