Ben Lee
Consultant, Author and Microsoft MVP working for CloudWay
Durham, United Kingdom
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Ben is an author, Microsoft MVP, MCT and Senior Cloud Architect at CloudWay specialising in Microsoft Teams. He has spent most of his career working with Microsoft technologies and, for the last 15 years, has specialized in their Unified Communications and Collaboration tools. Over the years, he has helped many organizations understand and overcome challenges, from deep technical issues to adoption and training.
He enjoys sharing knowledge with others and regularly speaks at conferences and user groups worldwide. He is the author of Sybex's "MS-700 Teams study guide" book and is a contributor to the "Office 365 for IT Pros" ebook, which is updated monthly to keep it current.
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Deploying Teams Phone: (Almost) Everything You Need to Know in One Session
The adoption of Microsoft Teams by organisations globally continues to increase at a breakneck pace. This means that more and more organizations are also looking at deploying Teams Phone, but telephony solutions have always had an air of mystery about them.
In this talk we will take a look at what you need to know to start planning a successful Teams Phone deployment including:
• The best Teams Phone delivery method (Direct Routing vs Operator Connect vs Teams Phone Mobile)
• Understanding Teams Phone licensing
• Choosing Teams Phone hardware (Phones, DECT solutions etc)
• Popular third-party integrations (Call recording, Contact Center)
We'll have a lot of ground to cover, but by the end of the session you will have a very clear idea on where to focus your efforts to achieve a great Teams Phone deployment. So don't miss this opportunity to learn everything (well, almost!) you need to know about Teams Phone in one convenient session!
Document collaboration in Teams, lifting the lid.
Teams is an excellent tool for helping people collaborate. It lets people chat, host meetings and work on documents together. But do you know what happens behind the scenes when you share documents with other people?
In this session, we will look under the covers of document sharing so you can understand how Teams, Azure AD, OneDrive and SharePoint work together to support what Teams makes so simple.
Teams Phone, choose your delivery method
Do you want to add telephony calling to Teams but are unsure of the differences between Calling Plans, Direct Routing or Operator Connect? Then this session is for you...
Here I will help you understand the key decision points between these delivery methods so that you can understand your requirements and make the right decision. We will also cover how to approach a Teams voice project to ensure you have a successful deployment and end up with happy users.
5+ Reasons why you should map your network for Teams
Did you know that you should map out your network topology and upload the details to TAC? Your network plays a critical part in how Teams deals with media for calling and by configuring your networking details properly, you can ensure that Teams is working optimally.
In this session we will look at:
• How Teams uses your networking data
• How to gather and import this data into TAC
• What networking information you can safely ignore
• How to keep on-top of your evolving network landscape
10 Amazing things you can do in a Teams meeting
Everyone who uses Teams is likely to be somewhat familiar with Teams meetings. However, most people are unaware that Teams is overflowing with clever meeting-related functionality. For example, did you know you can host webinar-style meetings with pre-registration requirements? Or how about automatically recording important meetings as soon as they start so you don't miss anything? Or perhaps quickly making yourself follow-up tasks right inside the meeting, simplifying the post-meeting process?
This non-technical session will look at 10 amazing things you can do with your Teams meeting to supercharge your experience and spend more time getting good stuff done.
Teams Phone: Navigating Calling Plans, Direct Routing, Operator Connect, and Teams Phone Mobile
With the growing popularity of Teams Phone, it's essential to choose the right delivery method to ensure a smooth and successful deployment. This session will provide a detailed overview of the various delivery methods available,
You will learn:
• The benefits and drawbacks of each method
• How to best choose between them
• What key considerations to include when approaching your deployment
By the end of the session, attendees will have a solid understanding of the different Teams Phone delivery methods available and be well-equipped to choose the right approach for their deployment.
Comms vNext 2023 Sessionize Event
Teams10X - April 12 - 13, 2023 Sessionize Event
South Coast Summit 2022 Sessionize Event
Teams10X - Sep 28-29, 2022 Sessionize Event
Evolve Conference 2019 Sessionize Event
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