Ben is a customer-obsessed technology executive and product leader who seamlessly bridges the worlds of business, product, and technology. He has repeated success leading cross-functional teams at multiple lifecycle stages, from 3x startup founder, to scaling through hypergrowth, to managing mature lines of business.

In 7 years at Twilio, Ben was GM of multiple business units (Developer Experience, Enterprise), Product Director for text messaging, and Head of R&D for Twilio.org. As CPTO at Arcadia (climate tech unicorn), he led a global team building APIs to decentralize and decarbonize the electrical grid. He cofounded multiple startups including Mobile Commons (acquired by $UPLD), an early platform for SMS marketing; and QuitCarbon, an AI platform to transition 100M homes off fossil fuels.

He is currently building Teammates, a platform for designing and managing a virtual workforce of truly autonomous virtual colleagues.