Bethany Jepchumba
Cloud Advocate, Microsoft
Nairobi, Kenya
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Bethany loves crafting user stories and enhancing user experiences! She strives to make a positive impact on people's lives through her skills in design, code, and leadership.
As a Cloud Advocate at Microsoft, she engages with students, aspiring developers, and entrepreneurs to help them learn and grow in Artificial Intelligence (AI). She does this through writing articles, hosting workshops, and speaking at events about AI and cloud computing. She has a strong background in community and skilling others, thanks to her previous roles as a Program Coordinator at Andela and Gold Microsoft Learn Student Ambassador which built her passion for community and skilling others.
She comes from a community of marathon runners but decided to run code instead. Outside tech she defines herself as creative. You will find her testing out new hobbies, sketching or deeply engrossed in a book.
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Building kinder and cost effective agents through fine tuning
Learn how to customize AI models for a retail customer service agent using Microsoft Foundry. In this session we will discuss how you can optimize your model through options such as SFT and distillation to reduce latency and token costs and improve the tone of your models. I will also cover how you can synthetically generate your data and create a custom grader to give our model proper guidance for fine tuning. Lastly, we will talk about production, how you can deploy and evaluate your retail customer service agent.
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Bethany Jepchumba
Cloud Advocate, Microsoft
Nairobi, Kenya
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