Speaker

Carmen Chung

Carmen Chung

Senior Product Manager at Linktree. Ex-corporate lawyer and software engineer.

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Carmen was a corporate lawyer working internationally for seven years before she saw the light and made the move into tech, working as a software engineer for three years. She is currently a Senior Product Manager at Linktree. Carmen is obsessed with clear, carefully crafted documentation; famous for breaking other people’s code; and passionate about fostering rescue dogs.
You can find her at @carmenintech on Twitter.

How To Create An API Experience People Will Rave About

From startups to big corporations, APIs are becoming more and more popular. But how do developers create API experiences that people love - as opposed to ones that end up with frustrated users spending hours sending back and forth emails to the API support desk (followed by opening complaints on Github Issues)? Having been on both ends of an API (as a developer creating an API, and a developer using another’s API), Carmen knows a thing or two about good - and bad - API experiences. In this talk, she’ll run through a few tips for structuring your API, how to produce amazing API documentation, and how to make as frictionless an experience as possible for your users.

Top 6 Tips For Writing Documentation That Will Save Your Career (from someone who used to do it

“That’s a bit dramatic,” you’re probably thinking. But so is someone saying “Thank goodness for these docs!” - and trust me, it does happen.

In this talk, ex-corporate lawyer, Carmen Chung, will give you her top six tips for writing tech documentation that people (including yourself!) will come back to, time and time again. Docs that are easy to understand, well structured, and a little bit fun.

How I Built A Bot To Boost My Google Search Ranking

Everyone knows that Google is notorious for constantly changing its search algorithm - and that one minute you can be ranking at the top of a Google search; and the next you can be found buried on page 8. In this talk, Carmen will show you how she cheekily set out to build a bot using a Node library called Puppeteer to boost her Google search ranking - and what the results were.

Carmen Chung

Senior Product Manager at Linktree. Ex-corporate lawyer and software engineer.

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