Speaker

Cedric Mahaut

Cedric Mahaut

ORANGE FRANCE - DIRECTION RETAIL ET SERVICES CLIENTS - AMELIORATION CONTINUE

Arcueil, France

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Responsable de l'amélioration continue en Services Clients et en boutique, j'anime un collectif sur l'ensemble du territoire, qui œuvre au quotidien pour faire de chaque évènement et situation, une source de progrès et d'apprentissage au bénéfice de nos clients et nos salariés

Area of Expertise

  • Information & Communications Technology
  • Consumer Goods & Services

Topics

  • Lean Management
  • employee satisfaction
  • Customer Experience
  • Customer Relationship Management
  • Process Improvement
  • cost optimization

Cedric Mahaut

ORANGE FRANCE - DIRECTION RETAIL ET SERVICES CLIENTS - AMELIORATION CONTINUE

Arcueil, France

Actions

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