Charlene Newton is an SPCT, Enterprise Lean Agile Coach, and author with over 20 years of experience in software development, sales and marketing management, product management, and enterprise agility. Her unique blend of expertise and penchant for learning enables her to empathize with leaders at all levels. Charlene’s leadership spans diverse industries including travel & tourism, telecom, banking, financial services, insurance, government, media broadcasting, and education. Her clients include some of the largest and most sustainable enterprises globally.
Charlene constantly expands her toolkit of implementation methodologies including Customer Centricity, Product Management, Design Thinking, Change Management, Agile, Lean, Kanban, DevOps and Employee Engagement.
Charlene’s “secret sauce” is communicating and collaborating daily to align and realign to a clearly shared and evolving purpose. She is known for building stakeholder engagement and safe environments where improvement and innovation thrive. She strives to gain trust on Day 1 as she listens and engages leaders to discover new ways of working to solve problems and improve outcomes.
Charlene is always looking for opportunities for leaders to laugh together. Laughter builds trust and humility, both key ingredients for successful change. It also triggers healthy brain responses! Charlene has had the immense pleasure of coaching and training thousands of executives, architects, product managers, scrum masters, and developers. She is grateful for each interactive lesson they learn together and the knowledge and resilience everyone gains to address the next challenge.