Business Applications Evangelist providing outstanding customer experiences and excellence in professional services for nearly a decade. Proven Leader with expertise in CRM, Project Management, Software Applications, Business Process Transformation and Workflow Automation. Driven, influential and organized with an entrepreneurial spirit and unbreakable optimism. Team player with a thirst for knowledge and desire to give back.

Implementing Dynamics CRM in all of its versions for 15 years, both as an employee and consultant. Now focused on Field Service specifically, I support the entire global business for Field Service within Avanade as a Subject Matter Expert across the largest and most complex implementations and cross-solution area programs.