Claudia Graf-Pfohl
Applied Digital Transition Manager and Scientist
Chemnitz, Germany
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Claudia Graf-Pfohl, M.A., is a doctoral researcher in industrial sociology and an applied digital change manager. Since 2021, she has supported companies through complex development processes related to the introduction of new technologies and is a recipient of the Civic Innovation Award and the Marie-Pleißner Prize.
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The Human Factor in AI Transformations: From Lastenheft to Lived Routines
AI rollouts fail less on algorithms than on the human factor. This pitch shows how to include HR factors in the requirements (Lastenheft), build governance from day one, and weave AI into existing processes—stepwise. Two practices turn change into lived routines.
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