Dan Leiva is the founder of CXAmplify, a consulting, advisory, and speaking platform focused on AI governance, operating model design, customer experience, and leadership accountability.

He is the author of AMPLIFIED: The Operator's Playbook for Scaling Human Potential in an AI World, a #1 Amazon Best Seller and recipient of a Kirkus "Get It" review.

Dan brings 25 years of operating experience across Apple, Intuit, eBay, Travelers, and other enterprise environments. He has led large-scale organizations across product management, engineering, technology operations, customer service, digital help, live help, CRM, payment operations, and marketing technology.

His work helps leaders clarify decision rights, accountability, human judgment, and customer experience as AI becomes part of how work gets done.