Speaker

David Rich

David Rich

SoundHound, VP of GTM Strategy & Tech Enablement

Redmond, Washington, United States

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Dave is responsible for aligning go-to-market strategy and innovation across lines of business. He brings expertise in voice AI, voice biometrics, telecommunications, and multiple industries. Dave has held senior planning and operational roles at American Airlines and Nuance Communications, CEO at LumenVox, and CPO for Flowroute and n2uitive, and has created products that are used by millions of people. He is a frequent advisor to hedge funds and investors. Dave is a Fulbright Scholar and has an MBA from the University of Michigan.

Area of Expertise

  • Business & Management
  • Travel & Tourism
  • Information & Communications Technology
  • Region & Country

Topics

  • Conversational AI
  • Speech to Text
  • Speech Design
  • Voice Apps
  • Enterprise Voice
  • Cloud Voice
  • Synthetic voice
  • Certifed Transcription Services
  • Insurance
  • Travel and Technology

Voice Commerce Without Selling Your Soul (or Your Customers')

The investments being made in consumer voice AI applications have proven difficult to monetize without creating user friction and annoyance, risking user privacy, and potentially degrading your brand. In this session, we will review the different voice app monetization models, identify the pros, cons and ethics associated with each, and discuss emerging Voice Commerce models that have the potential to further grow the Voice application market.

7½ Business Considerations to Ensure the Success of Your Next Voice Project

Every voice application is not just a large up front investment, but it also has a huge impact on the target users and your brand. This session is hosted by two speech industry veterans, who will share what they have learned from deploying voice applications across many industries, use cases, and platforms. They will identify and expand upon the top factors for planning your next voice project. You will leave with a concrete checklist that you can apply to your own business case to frame the business and technical decisions to ensure success to the organization.

David Rich

SoundHound, VP of GTM Strategy & Tech Enablement

Redmond, Washington, United States

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