Everyone's a Product Manager. Yes, including you.

Do you make things? Maintain things? Manage things? If so, you have stakeholders; you have users. You have a product! Every decision you make, and every action you perform, has an effect on how your user perceives your product, what value they get from it, and whether they'll continue to use it. You're doing product management, every day. You're probably actually pretty good at it! But, do you want to learn how to do it better? In this session, a veteran product manager (sometimes with that title, sometimes not) will share techniques that you can use to better understand and better satisfy your users.

DO, RE, Me: Measuring the effectiveness of Site Reliability Engineering

The DevOps Research and Assessment group, or DORA, has conducted broad research on engineering teams’ use of DevOps for nearly a decade. Meanwhile, Site Reliability Engineering (SRE) has emerged as a methodology with similar values and goals to DevOps. How do these movements compare? In 2021, for the first time, DORA studied the use of SRE across technology teams, to evaluate its adoption and effectiveness. We found that SRE practices are widespread, with a majority of teams surveyed employing these techniques to some extent. We also found that SRE works: higher adoption of SRE practices predicts better results across the range of DevOps success metrics. In this talk, we’ll explore the relationship between DevOps and SRE and how even elite software delivery teams can benefit through the continuous modernization of technical operations.

I authored the content in the 2021 State of DevOps report (bit.ly/dora-sodr) about SRE. Now I'm eager to share our findings with the community and hear their reactions!