Denyse Drummond-Dunn
Working with leaders who want to grow their businesses by attracting, delighting & retaining more customers.
Morges, Switzerland
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Denyse is the author of “Winning Customer Centricity” a highly acclaimed book that roadmaps customer-first strategy adoption in 50 simple steps. Paul Polman, former CEO of Unilever, called it "a must-read for today's and tomorrow's marketeers."
Denyse has worked in over 125 countries which gives her a rare, truly global perspective that enables organisations to expand more easily across borders.
Her 30+ year career includes senior roles with Nestlé, Gillette (P&G) & Philip Morris. Denyse loves meeting her global clients & is passionate about flying (she’s a pilot), diving (she's a Dive-master) and technology (she's a Geek too!).
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