David Francoeur
Director, Product Delivery
Waterloo, Canada
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As a speaker, author, consultant and product owner operating across industries and with companies small to large, I have a diversified perspective on solving problems in the Digital Workplace. I work cross-functionally to guide products from conception to launch by carefully connecting the technical and business worlds. In so doing, I capture and assess business needs, craft strategic recommendations and roadmaps, design and architect solutions, and guide implementation and adoption efforts. Where I thrive is on outcomes that are not only successful from a technological perspective but more critically; adopted, championed and valued by the business. By breaking down complex problems into steps that drive product development, I am blessed to be able to drive innovation that can impact the workplace for tens of thousands of users.
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Amplify and Extend your Intranet with Viva Connections
In this session filled with practical advice and resources, we'll walk through the latest enhancements in modern SharePoint-based Intranets and share the simple steps to enable and configure Viva Connections. In doing so, learn how to use Microsoft Teams, the platform where your users are already working, as a platform to amplify and extend the reach of your corporate communications.
In this session we'll cover:
-The latest and greatest in SharePoint intranets like My Feed, the Dashboard, and more.
-Considerations and Best Practices for implementing these features, and planning for the content they will require
-Making your content shine with tools and tips for building beautiful intranets and the key factors to consider for upgrading an intranet from mediocre to great.
-Enabling and configuring Viva Connections, including branding and Teams App Policy configuration to make your Connections launch a success
-Microsoft Roadmap: What's coming soon that will impact your Intranet and how to prepare for what's next.
Join one of the minds behind dozens of intranets, including multiple award-winners, and find out how easy it is to bring your existing intranet into Microsoft Teams to amplify and extend its reach.
Best Practices in naming, organizing and structuring Microsoft Teams
Microsoft Teams might seem easy at the start but if left unchecked you will experience the unruliness of the collaboration platform in no time.
In this pragmatic and demo driven session learn the best practices on how to:
- Name your Teams, Channels and Tabs in a way that promotes findability and usability
- Structure your Teams consistently across your organization to ensure consistency and adoption
- Organize your Microsoft teams so that they can be used in a way that leverages all of Microsoft 365 and drives collaboration.
Join Michal from his experience in managing over 500,000 Teams across hundreds of customers to find out what actually works and what doesn't.
Shared Channels: The New Kid on the Block
Microsoft Teams is constantly extending its reach into more and more facets of business collaboration. Shared Channels was one of the most exciting announcements from Ignite 2021 - seemingly promising to resolve the friction involved with cross-tenant collaboration (collaborating with other organizations using Microsoft365).
The idea of Shared Channels was simple, yet powerful. Instead of moving between Tenants to access information, allow for that same information to be available within your home tenant! Now that we’ve been able to see it in action in the Public Preview, what do we think? Has it realized the hype from last year? What are the potential scenarios where an organization may see benefit from Shared Channels (even if used for internal purposes only 🤯), and what are the potential 'gotchas' that you may encounter trying to set it up.
Join us to see how your organization can leverage Shared Channels, even if privacy and security are paramount.
Task Management Overload: Navigating the Multitude of Options for Task Management in M365
There are far too many ways to manage and create tasks in Microsoft 365 including Planner, Microsoft Lists, SharePoint, Outlook, Loop (Fluid), Office App Comments, Microsoft Project and more. Which option works best for individual tasks? What about for Teams? What about for Projects? How can individual options be integrated with one another? With far too many options, most organizations are left confused and overwhelmed with no clear path to tackling this disorder.
In this webinar we will discuss:
-Why is the current Task Management landscape so challenging to navigate?
-Task Management Options: What are the pros and cons of each option, and how far can each be tailored to your needs?
-Use Cases and Strategies: Review some of the most common scenarios faced by organizations and what Task Management Tools should be used, as well as share some recommended best practices.
-Integration: With some organizations choosing a multi-faceted approach, how can different tools be integrated with one another to create a more holistic task overview for end-users?
-Microsoft Roadmap: How does Microsoft communications, its roadmap and its recent areas of innovation play into your decision for setting up a long-term strategy for Task Management?
While this is a confusing space that can be difficult to navigate, David will help simplify your options and guide you in the right direction. This webinar won't be limited to static slides but also live demos of different options and their configurability.
Introduction to Microsoft Search
Microsoft Search is looking to bring the search experiences across all Microsoft 365 services together into a single unified experience. Attend this session to learn how the experience impacts your users, how you can configure it as well as scenarios where you should customize it.
Harnessing SharePoint to Transform your Teams from Mediocre to Great
Microsoft Teams may be breakout hit of Microsoft 365, but SharePoint still plays a pivotal role in document management, navigation and communication. Learn how to effectively structure and configure your SharePoint sites to extend the collaboration experiences offered within Microsoft Teams.
In this webinar you will learn:
-Document Management: How to leverage libraries, metadata, views and folders to provide a rich, but simple document management experience within SharePoint and Microsoft Teams.
-Enhanced Styling: When and how to enhance your list and library views, columns and forms with custom formatting to make them easier to use.
-Page Design: How to design your SharePoint pages and leverage web parts to facilitate collaboration.
Microsoft Teams Integration: What are the best practices to integrate Teams and SharePoint so that your users leverage both tools effectively?
-Template Examples: See real-world examples of amazing SharePoint collaboration templates for projects and departments.
This webinar won't be limited to static slides but also live demos so that you can see exactly how to implement this in your organization.
Improve User Experience workshop
March 26, 2021 - 12:30 pm - 4:30 pm ET
As part of this workshop, we will aim to go through a number of practical tips and tricks that you can leverage when building your own SharePoint portals, designing your PowerApps as well as learn best practices that are applicable when working with any technology.
For the second half of the day, in groups, we will work through a design sprint and help you improve the usability of your current intranet.
Detailed Agenda
• UX Laws and Principles – what are the key markers for creating a great user experiences? These principles can be applied to not just SharePoint but user experience that users interact with. Learn these and forever be prepared to build experiences that greatly improve the user experience
• improving findability - how to build experiences that improve knowledge discovery
• How Design Sprints work – learn how to run them effectively with champions and executives involved.
• SharePoint Themes – learn how to leverage themes in SharePoint, how to create and apply themes in your current tenant
• UX Audit – what you need to consider when performing an UX audit of your existing applications
• Best Practices – reviewing best practices that I have learned over the years based on complexity and business value
• Implement Design Sprints – remainder of the workshop, we will use the knowledge that we have gained and improve your applications
Resources
• Wireframing Toolkit – will provide a wireframe toolkit that you can leverage to create your own wireframes
• Personas – critical to getting your application right but also important to start with a template. Will be provided during the workshop
M365 Philly Virtual 2022 Sessionize Event
Minnesota Microsoft 365 User Group - Virtual Workshop Day Fall, 2022 Sessionize Event
M365 Chicago - A Salute to Services! Sessionize Event
Microsoft 365 Friday Cabo San Lucas Sessionize Event
David Francoeur
Director, Product Delivery
Waterloo, Canada
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