Dillon Gustafson

Dillon Gustafson

Senior Solution Engineer

San Diego, California, United States

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Customer Advocate | AI Business Applications | Growth Mindset | Foodie | Animal Lover

Dillon Gustafson is a Solution Engineer at Microsoft who helps organizations turn AI innovation into real business impact through Dynamics 365 and Microsoft 365 Copilot. With 7+ years of technical sales experience, she enjoys simplifying complex technology and helping customers focus on outcomes over buzzwords. Dillon is a certified AI and business applications professional, Mandarin speaker, foodie, animal lover, and self-described professional beachgoer.

Area of Expertise

  • Business & Management
  • Consumer Goods & Services
  • Information & Communications Technology
  • Manufacturing & Industrial Materials

Topics

  • Customer Insights - Data
  • Dynamics 365 Customer Engagement
  • Customer Relationship Management
  • AI and Customer Experience
  • Customer Insights - Journeys
  • Sales & Marketing
  • Customer-first strategy
  • Women in Tech Sales
  • D365 Customer Voice
  • Copilot
  • Copilot/AI
  • Copilot Studio
  • Power Platform

Streamlining the Prospect-to-Cash Process with Microsoft Dynamics 365

Streamline your end-to-end business processes with D365. Prospect (D365 CE) to Cash (D365 F&O) in dual-write. Through this connectivity and transparency into supply & demand, your teams can put their best foot forward. The presentation will demonstrate how Microsoft Dynamics 365 apps make the prospect-to-cash process smooth by integrating quotations and orders across Dynamics 365 Sales and Dynamics 365 Supply Chain Management. It will highlight the benefits of real-time access to processing statuses and invoice information, enabling efficient management of product stocking, inventory handling, and fulfillment.

Dillon Gustafson

Senior Solution Engineer

San Diego, California, United States

Actions

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