Doug Ward
Helping leaders build stronger teams, healthier cultures, and better customer experiences.
Charleston, South Carolina, United States
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Doug Ward is a speaker, facilitator, and founder of Elevating Everyone, a workplace culture and leadership consultancy. His sessions help leaders strengthen communication, improve engagement, and build teams that perform without losing the human side of work.
Doug brings more than 25 years of leadership experience across customer experience, support operations, and organizational development. He previously served as Vice President of Support Excellence at Comcast/NBCUniversal, leading large teams through complex change, growth, and transformation.
Doug currently serves as VP, Customer Experience at Smartaira. He speaks on leadership, workplace culture, employee engagement, remote and hybrid work, and the connection between employee experience and customer experience.
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