Dushyant Kanungo
Director, Galaxy UX Studio
Indore, India
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Dushyant Kanungo is a UX leader, author, and public speaker based in Indore, India, with over 20 years of experience in digital product design, UX strategy, and user-centered innovation across web and enterprise platforms.
As Director of UX at Galaxy UX Studio / Galaxy Weblinks, he leads UX strategy, research, and design delivery for global, cross-domain products and services. He is the author of "UX Decoded" and host of the UX Banter podcast. Dushyant is an active mentor on ADPList, recognized as a Top 1% Mentor in Design (February 2025), and has delivered 100+ mentorship sessions to designers worldwide.
His speaking engagements span UX India, AI for Developing Nations Forum, IIM Indore, and international conferences, focusing on topics including high-stakes UX, AI ethics, inclusive design, and enterprise UX strategy.
Book
UX Decoded: Think and Implement User-Centered Research Methodologies, and Expert-Led UX Best Practices
Published on Amazon (Kindle & Print editions)
https://www.amazon.com/Decoded-Implement-User-Centered-Methodologies-Expert-Led-ebook/dp/B09YNRJBWP
A practical guide for UX professionals focusing on user-centered research methodologies, identifying user pain points, overcoming biases, and implementing industry-accepted approaches to product thinking and user-centric design.
Conference Talks & Presentations
How To End The World With Bad UX
UX India 2024, Bengaluru (TED-like breakout session)
https://www.youtube.com/watch?v=y_ISCqY84mI
Exploring how poor UX in critical systems can have catastrophic real-world impact, with examples from AI and enterprise software.
The Future of UX: Voice Commands, AI, Smart Cars, and Inclusive Design
Jagran Lakecity University, Bhopal
https://www.youtube.com/watch?v=JSExx7miH9c&t=8s
This talk ponders upon what the future might hold for user experience designers and people using new technologies. Voice commands to AI, Smart cars, and Inclusive design. There are so many opportunities that we can learn and grow with.
Information Architecture: Strategy & Selling IA
Conference presentation
https://youtu.be/B3v--B7xyxU?si=EiVWAlBiAJx6VY1o
A presentation on Information Architecture deliverables and strategy for selling IA to stakeholders.
Slides: http://www.slideshare.net/dushyantmk/information-architecture-deliverables
How UX Design Matters: Common-Sense-Driven Design Can Save Your Life (and Money)**
IIM Indore
https://www.youtube.com/watch?v=PtywioFf0HU&t=35s
An example-based take on why common-sense-driven design is more likely to save your life (and money).
HCI Presentation Excerpt
https://www.youtube.com/watch?v=4bs-EK0Jj1Y&t=90s
An HCI presentation excerpt.
Reshaping UX with AI-Infused Design Systems
Gitex Series 2023, Dubai
https://www.youtube.com/watch?v=w_tdxW9Dpig
Interview discussing AI, design systems, and scaling UX for large organizations.
Dictating Terms – UX for AI & UX by AI**
Conference talk focusing on AI, UX for AI products, and AI's impact on UX practice.
AI, Equity, and Inclusion Panel
AI for Developing Nations (AIFOD) Vienna Summit 2025 at the United Nations
Panel discussion about AI in developing nations and technology transfer.
Podcast & Media Appearances
UX Banter (Host & Creator)
Ongoing UX podcast series
https://www.youtube.com/@uxbanter/videos
Sharing perspectives on UX careers, usability, design culture, and interviewing industry guests. Featured episode includes Neal Foard on authenticity in branding.
The UX Growth Podcast – Season 2, Episode 6
https://www.theuxgrowth.com/episodes/dushyant
A conversation on how UX careers actually grow in the real world: why 'common-sense' UX beats rigid checklists, how to keep learning, and what makes portfolios and case studies feel genuine.
Design Critique: Products for People Podcast
Episode: "Interview: Dushyant Kanungo on Enterprise UX"
Discussing enterprise UX, employee experience, and his book "UX Decoded."
Interviews & Features
The Inside Scoop — Dushyant Kanungo
ADPList (Amazing Together, Medium) – March 1, 2022
https://medium.com/amazing-together/the-inside-scoop-dushyant-kanungo-11e16a2fa454
Profile-style interview covering his journey as a UX evangelist, his role at Galaxy Weblinks/Galaxy UX Studio, mentoring on ADPList, teaching UX, and his approach to scaling and leading a 55-person design team.
“Moving Beyond Data Fairness"
AI for Developing Nations Forum (AIFOD) – October 2025
https://af.net/news/moving-beyond-data-fairness/
Quoted and profiled proposing "energy-style" data fairness ratings for AI systems, transparency in geographic and demographic bias, and certification frameworks starting with advisory AI before critical healthcare systems. Emphasizes employment impact as a certification dimension and urgency for Generation Alpha/Beta native AI users.
Published Articles
Medium (Galaxy UX Studio)
https://medium.com/@kanungo.dushyant2412
Awards & Recognition
ADPList Top 1% Mentor in Design – February 2025
https://adplist.org/community-certifications/top1percent-feb-2025-design-e7122b
Recognized as one of the top 1% mentors in Design expertise on ADPList, acknowledged for inspiring mentees and democratizing mentorship.
ADPList 100 Mentorship Sessions Achievement
https://adplist.org/certifications/253144
Awarded for completing 100 mentorship sessions as Director UX at Galaxy UX Studio.
Speaking Topics
- High-stakes UX and the real-world consequences of bad design
- AI ethics, fairness, and UX for AI products
- Enterprise UX and employee experience design
- Information architecture strategy and stakeholder communication
- Inclusive design and designing for emerging technologies
- Design leadership, DesignOps, and scaling design teams
- The future of UX: voice interfaces, smart systems, and accessibility
Current Role
Director of UX
Galaxy UX Studio / Galaxy Weblinks, Indore, India
Leading UX strategy, research, and design delivery for global, cross-domain products and services. Responsible for advocating evidence-based, accessible, and ethical UX practices within product teams and client organizations.
Previous Experience
- Former Head of UX / Senior Business Analyst at Rakuten Symphony (InnoEye)
- UX and business analysis work for enterprise clients including Santander UK
- 20+ years of experience in digital product design and UX strategy
#Contact & Links
Medium: https://medium.com/@kanungo.dushyant2412
UX Banter (YouTube): https://www.youtube.com/@uxbanter
ADPList Profile: https://adplist.org (search "Dushyant Kanungo")
Book (Amazon): https://www.amazon.com/Decoded-Implement-User-Centered-Methodologies-Expert-Led-ebook/dp/B09YNRJBWP
Location: Indore, Madhya Pradesh, India
Available for: Conference speaking, panel discussions, workshops, podcast interviews, mentoring programs
Links
Area of Expertise
Topics
Leading Without Drowning: A UX Leader's Survival Guide to the Agentic AI Era
After 20+ years in UX leadership, I've watched executives transform from strategic thinkers into their own execution teams to defining agents, building workflows, and drowning in the process. The fear of falling behind has created a new kind of burnout: agentic overload.
This talk shares my battle-tested framework for leading effectively in the AI era without losing your strategic edge, or your sanity. I'll demonstrate the actual workflow stack I use daily as Director of UX at Galaxy UX Studio: M365 Copilot for priority orchestration, Wispr Flow for voice-first capture, and Gemini with Parallel Tools for research intelligence.
You'll learn:
(1) The Priority Pyramid about how to delegate to AI without becoming your team's executor
(2) Voice-first workflows that preserve strategic thinking
(3) Research intelligence patterns that cure information overload
(4) The Human Override Principle that explains when to trust AI vs. when your judgment matters
This isn't theory. I'll show you the tools, integrations, and decision frameworks that let me run a global UX studio, mentor designers worldwide, speak at conferences, and write books, without working nights and weekends. More importantly, I'll share how this approach impacts team dynamics, client relationships, and organizational culture when leaders model healthy AI adoption.
Whether you're a CTO defining AI strategy or a product leader drowning in agent definitions, you'll leave with immediately applicable patterns for the agentic era.
Dictating Terms - UX for AI & UX by AI
As artificial intelligence saturates products and design workflows, the line between “tool” and “co-designer” is blurring. It’s time for UX leaders to dictate the terms - not just react to AI’s momentum.
This talk reframes the evolving relationship: both how UX design shapes AI and how AI is now shaping the practice and products of UX.
On the “UX for AI” front, I’ll tackle the challenge of building legible, humane, and trustworthy AI-powered products. Human-centered AI is more than state-of-the-art models; it’s about interfaces that expose intent and limits, empower users with control, and foreground outcomes that genuinely matter to people - not metrics that matter to models.
The future belongs to designers who can articulate and enforce these terms before AI “ghosts” into every interface.
Turning the lens inward, “UX by AI” explores how generative and predictive AI are transforming the designer’s own toolkit - autogenerating screen flows, copy, and even research insights.
But here’s the mandate: treat AI’s contributions as raw creative material to be critiqued, iterated, and made accountable - not as infallible oracles. The designer’s ethical, critical, and human judgment must remain the final filter.
If we abdicate agency, AI will silently dictate the boundaries of UX - both for our users and our profession. Let’s flip the script:
UX must dictate the terms, not the other way around.
UX should write the rulebook rather than retrofit guardrails.
Human Factors of AI Implementation - Swiss Business School
Belonging or Breaking Apart? AI, Identity, and the Risk of Social Fragmentation
From hiring algorithms to personalised content feeds, AI technologies are shaping how people are included (or excluded) from society. This panel explores how AI influences identity, social cohesion, and systemic discrimination.
Topics include algorithmic bias, digital accessibility, intergenerational divides, and the fragmentation of cultural narratives. Can we design AI systems that foster inclusion and equity, or are we embedding existing inequalities into our technological future? The panel invites dialogue on how to ensure that no one is left behind in the age of intelligent systems.
AIFOD Vienna Summit 2025 at the United Nations
Should developing nations build AI from scratch or acquire through technology transfer?
Transfer advocates argue proven solutions can leap-frog development stages. Local innovation champions counter that dependence perpetuates colonialism. Can hybrid models combine speed with sustainability?
Transfer advocates argue proven solutions can leap-frog development stages. Local innovation champions counter that dependence perpetuates colonialism. Can hybrid models combine speed with sustainability?
International Business Week 2025 Abu Dhabi
Why UX Compliances are not just the need - but a mandate. With the Day of Data Protection in AI on the horizon, it is a very essential part of business where the compliances with UX are baked into the system rather than be an afterthought.
UX India 2024 Bengaluru
How to end the world with bad UX
Join me on this mission where I dictate terms that tell you and guide you and create the manifesto of how with design, we can destroy the world sooner than later.
Dushyant Kanungo
Director, Galaxy UX Studio
Indore, India
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