Eric Burden is an IT Sr Consultant with NTT DATA Services, currently serving as the Data Conversion and Reporting lead for the state of Arkansas' CCWIS project. In this role, Eric blends his Social Work experience and deep technical know-how to ensure timely delivery and development of an effective child welfare information system. Prior to this, Eric worked with the United Way of the Mid-South (Memphis) on their Driving the Dream Initiative, aimed at deploying a shared client referral and database platform to break down service silos in the Memphis social service sector. Prior to that, he served as the Director of Data Reporting for Mississippi’s Department of Child Protection Services. Eric combines his technical expertise with his education in social work (MSW from Jackson State University) to engage process improvement from people to systems. On a personal note, Eric and his wife have two children (a son and a daughter) and a very spoiled dog. They enjoy spending time in the great outdoors, hiking, kayaking, playing in creeks, finding bugs, and gardening.