Erica Chen is a Philadelphia-based leadership speaker, community strategist, and consultant who helps relationship-driven organizations increase retention, resilience, and revenue through self-awareness and narrative reframing.

With over 15 years of experience spanning advertising agencies and leading WeWork’s Philadelphia market, Erica has built and scaled high-performing communities where culture directly impacts performance and loyalty. After leaving WeWork, she co-founded Super Impactful, a consulting practice dedicated to strengthening company culture, improving internal communication, and increasing employee and client retention.

Erica is also the founder of Unicorn Dynasty, a growing community for mothers centered on self-awareness, identity, and conscious leadership at home and at work. Through this platform, she supports women navigating generational expectations, ambition, and reinvention.

She has facilitated leadership workshops, “User Guide” team alignment sessions, and narrative reframing intensives for founders and growth-stage teams, particularly in industries where relationships are the primary revenue driver and leadership directly influences retention.

As a keynote speaker, Erica blends vulnerable storytelling with actionable strategy. Her signature framework, Pivot & Shimmy, helps leaders identify inherited narratives that drive over-functioning, boundary erosion, and disengagement, and replace them with conscious leadership behaviors that strengthen culture, improve retention, and build sustainable performance.