Erica Clayton
Founder of SunshineCX // CX for all: practical, powerful, and made for growth.
New York City, New York, United States
Actions
Erica Clayton is a CX strategist, AI advocate, and founder of SunshineCX. With nearly 15 years of experience leading customer experience transformations, she helps growing companies scale support, optimize systems, and build customer-first strategies that stick. A champion of human-centric CX in an AI-driven world, Erica blends big-picture vision with hands-on expertise—turning messy processes into smooth, scalable experiences. She’s passionate about making bold CX accessible to all, not just the enterprise.
Area of Expertise
Topics
Please note that Sessionize is not responsible for the accuracy or validity of the data provided by speakers. If you suspect this profile to be fake or spam, please let us know.
Jump to top