Speaker

Faheem Zafar

Faheem Zafar

Solutions Architect - Cloud Business Solutions

Melbourne City Centre, Australia

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Solution Architect with a technical background spanning 16 years in the field of IT. Passionate about Microsoft Cloud Business Solutions and the related tech ecosystem.

Area of Expertise

  • Information & Communications Technology

Topics

  • Dynamics 365
  • Microsoft Dynamics 365 a Power Platform
  • Microsoft Dynamics CRM
  • Dynamics 365 Customer Engagement
  • Dynamics 365 and Power Platform
  • Dynamics 365 Business Central
  • Dynamics CRM
  • Dynamics 365 Marketing
  • dynamics 365 sales
  • Microsoft Dynamics 365 Business Central
  • Dynamics ERP
  • Dynamics 365 Customer Service
  • Dynamics 365 for customer engagement
  • Dynamics AX
  • Dynamics 365 Portals
  • Dynamics 365 for finanace and operations
  • Dynamics 365 Field Service
  • Microsoft Dynamics 365
  • Microsoft Dynamics 365 Finance & Supply Chain
  • Dynamics 365 Project Operations
  • Dynamics 365 Finance and Operations
  • Dynamics 365 for finance and operations
  • Microsoft Dynamics 365 Finance & Operations
  • Dynamics 365 Commerce
  • Dynamics 365 Human Resources

Custom Plugin Actions in Microsoft CoPilot

Agenda:
• Overview of the Microsoft Copilot
• New Generative AI Features in Copilot Studio
• Dynamic Chaining
• Custom Plugin Actions
• Demo: Creating a custom Plugin Action in Microsoft CoPilot Studio that fetches data from Dataverse about Work Orders (Field Service) and responds to user questions about the status of the work order.
• Extending Microsoft CoPilot – BYO (Bring Your Own) Data/APIs

Power Platform 24 Sessionize Event

March 2024

Faheem Zafar

Solutions Architect - Cloud Business Solutions

Melbourne City Centre, Australia

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