Meet Fatemeh Saberi, a resilient and persevering IT leader with 18+ years of experience and a Master's in IT Management. As a Service Delivery Manager, she embodies authentic leadership, staying true to her values while driving impactful projects and ensuring customer satisfaction. Fatemeh's influence extends beyond her professional journey, emphasizing empowerment and mentorship. She is committed to supporting and uplifting the next generation of leaders, showcasing a human-centered leadership style that prioritizes empathy, inclusivity, and positive work environments. In both her professional and personal pursuits, Fatemeh's story reflects the themes of resilience, authentic leadership, impactful influence, empowerment, and human-centered leadership.