Ferran Chopo
Business Apps MVP | MCT | Power Platform Advisor @ Forward Forever
Barcelona, Spain
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Ferran is a Computer Engineer with more than 20 years experience working on Microsoft's products and services. Currently he is focused on Microsoft 365 and Power Platform architecture and development projects. Microsoft Certified Trainer since 2009, he has provided training to different kind of companies, dealing with diverse topics like user adoption, administration and development.
He has been awarded with the Business Applications MVP (2022), being an active member of SUG.CAT (SharePoint User Group in Catalonia), organizing and speaking at different events and writing some articles as well.
When he has free time, he enjoys running and hiking to relax his body and his mind, watching thriller movies and reading.
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Intelligent Process Automation vs AI Agents: Two paths to solve document processing cases
In this session, we’ll tackle a document processing use case using two distinct approaches: one based on Intelligent Process Automation with Power Automate, and the other using AI Agents built in Copilot Studio. Through a side-by-side comparison, we’ll explore the strengths, limitations, and nuances of each method, including design patterns, integration capabilities, user experience, and governance. Attendees will gain practical insights and recommendations on when to choose flows, when to choose agents, and how to combine both for scalable, efficient solutions.
Multiagentes en acción: tu asistente para la Copa del Rey de baloncesto con Copilot Studio
Sesión 100% práctica donde construiremos, paso a paso, un sistema multiagente en Copilot Studio para gestionar tu asistencia a la Copa del Rey de Baloncesto en Valencia. Diseñaremos tres agentes especializados y orquestados: Viajes (hotel, transporte), Ciudad (planes, restaurantes y actividades) y Evento (agenda, partidos, jugadores, estadísticas).
Veremos cómo definir la intención, compartir contexto entre agentes y conectar fuentes de conocimiento para respuestas fiables, siguiendo buenas prácticas de seguridad y manejo de errores, dejando una base reutilizable para futuros eventos.
Donde hay agentes, hay sabiduría en acción
Imagina tener un agente que no solo responde, sino que comprende el contexto de tu negocio como un verdadero experto. En esta sesión descubrirás cómo aprovechar al máximo el conocimiento de tu organización para que tus agentes ofrezcan respuestas más relevantes, precisas y alineadas con tus necesidades.
Exploraremos los distintos tipos de conocimiento que puedes integrar: desde archivos cargados y tablas de Dataverse, hasta búsquedas RAG sobre fuentes conectadas como SQL, Snowflake y más. Aprenderás a orquestar esta sinfonía de datos para que tu agente hable el idioma de tu empresa.
Si quieres descubrir cómo conectar múltiples fuentes de datos en tus agentes y sacarles el máximo partido, esta sesión es para ti.
Beyond APIs: Computer-use in Copilot Studio
Although APIs have long been the preferred option for integrating systems, many business processes still depend on user interfaces that are not easily accessible through traditional methods. That’s where Computer-Using Agents (CUA) in Copilot Studio come into play.
In this hands-on session, we will explore how to build agents capable of processing documents while also automating data entry into a legacy application thanks to CUA.
This will help us understand the advantages and limitations of this technology, as well as how we can start applying it in our own processes.
An Adoption Playbook that Works: From idea challenge to hackathons to idea incubation
Uncover a proven playbook for Power Platform adoption: idea challenges feed hackathons, which roll into incubation sessions and production outcomes. Learn facilitation tactics, judging criteria, and how to turn winning prototypes into supported MVPs. Understand how to staff SMEs, measure adoption KPIs, and keep momentum with community calls and roadshows—grounded in multi‑site programs delivered throughout the year.
Agents beyond APIs: Practical Computer‑Use in Copilot Studio
Discover how Computer‑Use turns Copilot Studio agents into hands‑on assistants that can operate real business apps—no API required. Learn design patterns for reliable UI actions, guardrails to prevent runaway clicks, and how to combine Computer‑Use with knowledge sources, prompts, and flows to close process gaps where APIs don’t exist. Understand testing strategies (selectors, retries, idempotency) and how to measure impact with conversation analytics.
Outcomes:
1) Identify when Computer‑Use beats traditional integration and where it should be avoided.
2) Apply a repeatable blueprint for resilient UI automation inside agents.
3) Instrument your agent to capture success/failure signals and user feedback for continuous improvement.
4) Leave with sample patterns you can adapt to your own processes.
Agentic Automation vs Traditional: What, When, and How
Discover why agentic automation is more than a buzzword: it’s a paradigm shift! Traditional automation relies on predefined, rule‑based workflows triggered by events or schedules. Agentic automation introduces intelligent agents that reason, decide, and act in real time, orchestrating processes through natural language and contextual awareness. In this session, learn what agentic automation is, when it outperforms traditional approaches, and how to implement it using Microsoft Copilot Studio. We’ll explore key components such as agent flows, Intelligent Approvals and Computer‑Use for UI automation. Leave with a clear decision framework and practical steps to modernise automation for flexibility, resilience, and business impact.
Agentes y herramientas de IA en acción para potenciar Business Central
Descubre cómo combinar la potencia de Copilot Studio con herramientas de Inteligencia Artificial para transformar la forma en que podemos interactuar con Business Central mediante el uso de agentes.
Mediante ejemplos prácticos aprederemos conceptos como servidores MCP, Computer-Use agents o "Human in the Loop" para aprobaciones inteligentes.
Si quieres entender como los agentes y la IA pueden cambiar la forma con la que trabajas con Business Central, esta es tu sesión.
Smart solutions: Embracing the age of autonomous agents
In this session we will explore how agents transform repetitive tasks into fully autonomous processes.
We will show how we can use Copilot Studio, AI Builder, and Dataverse to build an autonomous agent that is able to receive, classify and process invoices without any human intervention. This innovative approach not only streamlines operations but also significantly reduces the potential for human error, ensuring a higher level of accuracy and consistency.
Join us to see firsthand how Copilot's intelligent agents can transform your business processes!
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